FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are part of a 100+ buying group. We deal directly with the manufacturer. No middle men. We are very competitively priced.
- What is your typical process for working with a new customer?
We will call you prior to our appointment and make sure we are showing you the right product. We will explain our process from initial meeting, selection process, proposal, demo, installation and walk through. We are your turnkey flooring store. 100% satisfaction Guaranteed!!
- What education and/or training do you have that relates to your work?
Everyone goes through extensive training and product knowledge. Our installers have a minimum of 10 yrs installing experience. We attend yearly conferences and product knowledge seminars.