FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My fee structure is as follows: Non-contract hourly technical services -$90/hr Non-contracted Web development services - $60/hr Contracted services are negotiable depending on the services required.
- What is your typical process for working with a new customer?
With technology, it is usually true that one size does not fit all. I like to get to know the needs of my customers and understand what they are trying to accomplish with their businesses. This helps me to better understand how I can provide the best service possible to each customer individually.
- What education and/or training do you have that relates to your work?
I am a veteran of the US Navy where I studied advanced electronics. I have 37+ years of hands-on practical experience working in all areas of Information Technology. Through the years I have received a great deal of technical training to support my work. I currently hold an Expert rating with ITIL (Information Technology Information Library). This is a highly regarded advanced service management certification.