About this pro
MANDEEP S.Aug 25, 2018Verified
Shelly was a pleasure to work with! Her turnaround is very quick. She does not complain when there’s editing needed, she truly cares about her clients success! I’d recommend her anyway! Thank you Shelly!!!Jun 10, 2018Verified
Shelly is very professional and efficient. I enjoyed working with her and will definantly use her again.Aug 7, 2016Verified
Way surpassed our wildest dreams! Thank you so much.Jun 24, 2016Verified
I have mixed feelings about my experience with Shelly Henley. She was unprofessional, pretentious, sloppy, rude, and a poor communicator. Her only saving graces were that she was cheap and knew what she was doing. I got what I paid for, I guess.Jun 14, 2016VerifiedShelly H.'s reply
Dear Corey, Thank you for sharing your feelings about our short editorial experience together. This was a disappointment for both of us. It was a very difficult decision for me to suspend our work together on your first novel and return your deposit. I had high hopes when we began that I could help you to get your book in “publisher-ready” shape. A few weeks into the process, however, I realized that I was not the appropriate editor for your particular needs for reasons that I explained at length in my personal letter to you. Though hard to read in a public forum, your comments do not surprise me. I pride myself on my professionalism, skill, and ability to communicate well, as all of my other 5-star reviews will attest to. But sometimes, the author-editor relationship is not a good fit, and must be severed before time and money are wasted. In this case, I did not charge you anything for the hours I spent working on your manuscript. I returned your full deposit with a heartfelt and lengthy explanation as to why I could no longer work as your editor. If that felt rude, pretentious, and unprofessional to you, those are your feelings to own, and I can do nothing about it, except feel very sad about it. As I said in my letter to you, I wish you the best of luck in your writing endeavors, and I hope you find an editor that is a great fit for you, as I was not able to be. Shelly Henley
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- What should the customer know about your pricing (e.g., discounts, fees)?My prices are very competitive. I have general pricing guidelines that reflect market averages, but frequently, I must determine price on a case-by-case basis with larger projects, depending on how much time is spent gathering materials, conducting interviews, and understanding thoroughly what the client wants.
- What is your typical process for working with a new customer?With a large project, I spend considerable time up front asking my client specific questions regarding the scope, audience, and style desired in the finished product. This is also the time when practical details are set in place: how many words/pages; deadlines; clients' personal requirements/requests; best times to communicate to ensure expedient fulfillment of project.
- What education and/or training do you have that relates to your work?Assistant Editor, Public Information Office, Los Rios Community College District, Sacramento, CA Public Information Editor, Camellia Symphony, Sacramento, CA Beta Editor, 'The Cottonmouth Club', by Lance Marcum, published by Farrar, Straus & Giroux Editor, 'Ring Lardner Memorial League: 30 years of Baseball, Beer, and Bombast' Article-writing/editing for trade publications Freelance editor/writer for 30+ years Bachelor of Arts, California State University, San Francisco.