Introduction: No matter what's wrong with your computer or tablet, we'll come to your home or office and fix it for you. We have over 30 years experience. We give a 100% money back guarantee. We are friendly, courteous technicians who take the time to explain things to you in simple terms you can understand. We give everybody a free virus removal program and free Office programs with every service. For new customers, we charge a flat fee of only $99 for every service.
From Steve Howes (owner): The best part of my job is being able to fix any computer problem, and being able to show folks how to get the most out of their computers, without confusing them with a bunch of technical words they don't understand.
I've been working on computers since 1985, and I'm very fortunate to really enjoy the work I do. As a result, over the years I've developed a very loyal group of customers who truly value my technical expertise and my friendly personality. My father also had his own business, and he taught me a long time ago that the best way to build a business is to treat your customers with dignity and respect, and provide to them a valuable service at a reasonable price, with no surprises or hidden costs. He said that those customers will come back again and again when they need my help, and they will refer their family and friends to me as well. And that's exactly what has happened.
So many other businesses have forgotten the importance of true customer service. They only seem to care about how much money they can make right now. They no longer care about their customers or whether they are satisfied or happy. As a result, those customers won't use that business again, and they certainly won't refer anyone there. It makes no sense to me. Why not just show up on time, do a great job, make sure the customer is fully satisfied, charge them exactly what you quoted them, and then give them a warranty and a money back guarantee.
Those are the principles that I've built this business on, and those are the promises that I make to you. I've repaired thousands of computers in the Sacramento area over the years, and I love what I do because I make people happy. I remind them that there's at least one guy left out there who will do a bang up job for them at a reasonable price, and who will stand behind his work 100%. Now...how may I help you?
