FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies depending on the type of investigation is needed. Some work is hourly while some is flat rate. Many of our flat rate services are "no hit - no fee". If we can't find the information they seek, there is no cost. In certain situations discounts may be available or payment programs offered.
- What is your typical process for working with a new customer?
First contact with a customer, always a FREE, confidential, consultation, is to determine what the customer seeks in the way of information and what their budget is. The customer is always treated with respect and we understand they are often under stress of the circumstances and need the help of a professional who will not be judgmental.
- What education and/or training do you have that relates to your work?
All of our investigators are individually licensed by the state of California and have verified experience in the investigative field. My personal background/training is set out the following paragraph. I have been a licensed private investigator in California for over forty-two years. There have been no complaints filed against me or my agency.