FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We bid by the job not by the hour. This helps the client know the exact price and what to expect. We want to ensure that the job gets done right no matter the amount of time it takes.
- What is your typical process for working with a new customer?
When we arrive on the first visit we listen to your needs and address any concerns that you may have. We will go over the house and explain how we clean and make sure you know in detail the steps that we take to ensure a job well done. If any small children live in the home, we offer the use of organic materials instead of typical ones. We will bring with us all supplies and equipment needed. We want to make sure the client feels comfortable and has a stress free experience when we arrive.
- What education and/or training do you have that relates to your work?
All employees undergo several months of training even if they have previous cleaning experience because we clean different than other cleaning companies. We want to be precise and thorough. We do not rush our employees on the job. We stay until it's done right.