|Sunday||8:00 a.m. to 9:00 p.m.|
|Monday||8:00 a.m. to 9:00 p.m.|
|Tuesday||8:00 a.m. to 9:00 p.m.|
|Wednesday||8:00 a.m. to 9:00 p.m.|
|Thursday||8:00 a.m. to 9:00 p.m.|
|Friday||8:00 a.m. to 9:00 p.m.|
|Saturday||8:00 a.m. to 9:00 p.m.|
Steve Shapiro, EA
About this pro
Steve worked on my return for a month and then quit with 9 days left before the extension deadline. Left me a message stating he underestimated the time it would take and he would refund the money paid. Have not seen the refund yet! He said he was doing fine on Tuesday Aug 28 and I would have return draft on Friday Aug 31. On Thursday Sept 6 he leaves me a voice message stating he could not finish because it is to complicated and he underestimated the effort. Do not hire this guy!!Sep 6, 2018VerifiedSteven S.'s reply
Doug, first of all I was being honest with you. As promised I refunded your deposit today the 6th of September, same day. How would you get the refund the same day unless we met so I could hand deliver it? You said in your voice mails that if it was money related you wanted to discuss it. My interpretation of that is you were willing to pay more money for the return. If I was that bad as you state why would you be willing to pay me more money? Professionally this is the right decision. Hope things work out for you in the future. Kindest regards, Steve Shapiro
Steve was great helping me figure out my tax situation! He tracked down my last three years of state tax returns that I never received. He was fast and a great price! I would use him again and recommend him to anyone!Jun 20, 2018VerifiedSteven S.'s reply
Thank you Donna, I appreciate your kind words. Glad I was able to help.
Steve did an excellent job handling my recent tax filingApr 26, 2018VerifiedSteven S.'s reply
Thank you Tom. Appreciate your comments and look forward to working with you in the future.
Steve did an excellent job with our taxes. He made it easy to gather all the information we needed, and had the knowledge to get us the best return we could hope for. Steve got us a refund for the first time in years. I would definitely recommend him to anyone.Apr 13, 2018VerifiedSteven S.'s reply
Thank you for the very kind words Appreciate your support.
Steve assisted us with many years of unfiled taxes. He was extremely professional, provided timely updates and was available for questions at any time. He was also very affordable! I would recommend him to anyone!Mar 16, 2018VerifiedSteven S.'s reply
Thank you for the very kind words. Much appreciated.
Top Pro status
- What should the customer know about your pricing (e.g., discounts, fees)?When I provide a quote under this scenario I always ask myself, would I pay the quoted fee? That's how I base my pricing. Wouldn't ask someone to pay something I wouldn't be willing to pay.
- What is your typical process for working with a new customer?Ask a lot of questions and listen to what the person is saying. Determine what the goals are then determine what is the most effective way to accomplish that.
- What education and/or training do you have that relates to your work?I am an enrolled agent authorized to practice before the IRS. Rigorous continuing education requirement required each year and I commit myself to far exceed what is required each year. Never to old to learn something new in any aspect of life.