FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we do. We charge by the room when steam cleaning and by the gallon when using pet stain treatment prior to carpet cleaning.
- What is your typical process for working with a new customer?
Conduct an initial inspection of rooms and stains to be cleaned. Address options and expectations with the customer.
- What education and/or training do you have that relates to your work?
Certified through The Carpet & Rug Institute. Licensed with Institute of Inspection Cleaning and Restoration Certification.