FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing can vary depending on your individual needs but our traditional three fees that we charge would be: first fee being our Management Fee which is 10% of the monthly rent collected or a minimum of $100 (this is what we charge for our accounting services, 24 hours emergency maintenance coordination, & our expertise in managing your investment), the next is our leasing fee of 50% of one full months rent which is charged when we have to fully market a home for lease and find a new tenant for your property(this charge covers the commission paid to the procuring agent of the tenant, marketing the property for lease on advertisement websites and on the Multiple Listing Service MLS, & to prepare all the legal documents to execute a lease for the property) this is not an upfront fee but will come out of the first full months rent collected, the third fee charged is a lease renewal fee of $150, this pertains to those owners that their tenant decides to renew at the end of their original lease or owner's that sign on with us and have a tenant going month to month and need us to put them on a new lease (this charge covers the process of evaluating if a tenant should be renewed with based on their past performance in the home with regards to taking care of the home and lease payment history, negotiating a new lease amount, and preparing all the legal documents to renew a tenant for a new term). As mentioned above these are our traditional fees, but these fees can be negotiated depending on your situation, how many properties you may own and the location of those properties .
- What is your typical process for working with a new customer?
When working with new clients we typically like to have our initial meeting at our office in Stone Oak. This way our clients can get a better idea of how our team works. Our Director of Business Development Lorena Jáuregui de Birdy will also take the time to sit with potential clients and go over our Property Management Agreement, Texas Property Code and everything else you may need to know before making a commitment in having a company manage your home.
- What education and/or training do you have that relates to your work?
Our company is well trained and educated in our profession, starting with out company as a whole. Birdy Properties is a CRMC® which is a Certified Residential Management Company thru NARPM® the National Association of Residential Property Managers. This Certification is granted after a long application process over a few years and completed with a full company audit. There are only about 50 CRMC's in the Nation. Our President and CEO is an MPM® (Master Property Manager) & RMP® (Residential Management Professional) both thru NARPM® as well as a CPM® (Certified Property Manager) thru IREM® (Institute of Real Estate Management). Brian Birdy is also an Instructor for NARPM® as well as SABOR® (San Antonio Board of REALTORS®). Our Company has a total of 8 Graduates of the Texas REALTOR® Leadership Program and 3 in the program this year (2016). The many other Certifications and Designations our Team Members hold are MPM®, RMP®, CSS® (Certified Support Specialist), CMC® (Certified Maintenance Coordinator), ABR® (Accredited Buyers Representative), CHMS® (Certified Home Marketing Specialist), CMRS® (Certified Military Residential Specialist), MRP® (Military Relocation Professional). Our Office is very active in Leadership with NARPM®, Brian Birdy is a Past President of the San Antonio Chapter, Past Southeastern Regional Vice President, & the 2016 National Treasurer. Gregg Birdy is the 2016 San Antonio Chapter President, Melissa Lofton is the San Antonio Chapter Vice President, Lorena Jáuregui de Birdy is a Director with the Chapter. 9 others are Committee Chairs for the Chapter as well. Birdy Properties prides our selves on being one of the most influential and well educated companies in the Nation.