TEX-PERTS COOLING & HEATING

San Antonio, TX

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About this pro

How does your service stand out?

We are the highest rated air conditioning service and replacement company in the greater San Antonio area. We also have plumbing services. All of our employees go through a back round check and drug testing program. All of our work is guaranteed.

What do you enjoy about the work you do?

We enjoy fixing problems and solving comfort concerns.

Location

San Antonio, TX 78239

Background check

Complete

Years in business

10

Number of employees

24

Times hired on Thumbtack

22

Reviews

13 Reviews
  • Joe C. Feb 12, 2017
    Plumbing Pipe Repair
    Verified Review
    Just the facts mam
    Their tech came out the very next day, and fixed my issue. The price and service was very affordable. Tech was polite and caring. Very pleased. Will use again. Thx, BTW I'm still waiting for an estimate for new water heater that holds more water. Please don't forget about me.
  • Michelle R. Feb 2, 2017
    Plumbing Drain Repair
    Verified Review
    Great and friendly service
  • Pannaga P. Jan 24, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Super service on water heater diagnostic
    Kenney Freabe, water heater technician is highly knowledgeable and diagnosed water heater problems in a very honest way. He also quoted the price in a reasonable way. I definitely call this technician.
  • Roger F. Jan 18, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Very pleased
    On time and thorough job.
  • Daniel P. Jan 5, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Easy to work with
    HVAC inspection. Professional recommendation and service. Very happy
  • Natalie B. Dec 28, 2016
    Duct and Vent Cleaning
    Verified Review
    Great job! Showed up on time. Completed the job at the quoted price. I plan to use twice a year. Very happy with this hire!
  • Linda D. Oct 26, 2016
    Cooling Issues
    Verified Review
    We recommend Tex-Perts Cooling& Heating.
    Robert found the source of the leak immediately when he went in the attic to a hole left in the duct work that a cleaning company had only half way,barely sealed. It caused our system to run constantly. We were very satisfied with his work, politeness, and knowledge.
  • Lori A. Oct 19, 2016
    Central Air Conditioning Repair
    Verified Review
    ac leaking thru ceiling when on - service on sept 2016
    Technician discovered the problem with the ac unit not able to drain water very quickly. He said the drain was clogged with hair and took care of the problem. The charge was reasonable.
  • Gayle I. Sep 25, 2016
    Duct and Vent Cleaning
    Verified Review
    Great job!
    Edgar is very polite, professional and knowledgeable. He was very clear on the process of cleaning,inspecting and repairing our duct work.
  • Rich T. Sep 23, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Great Job - Thank You!
    Received a call 30 minutes prior to technician arrival and service technician (Robert G.) arrived on time. He explained what he would be doing while servicing my AC Unit and let me know the health of my AC Unit post-service. Robert was thorough, very professional and brought the AC filter I requested. Payment options were flexible and I will definitely call TEX-PERTS back in the Fall
  • Heather G. Sep 23, 2016
    Duct and Vent Cleaning
    Verified Review
    Extremely Happy!
    Had my AC ducts and dryer vent cleaned. The guys were punctual, courteous, and went above and beyond to make sure the job was done right and I was satisfied. Highly recommend!
  • Rhonda C. Sep 6, 2016
    Central Air Conditioning Repair
    Verified Review
    Very Helpful and Professional
    Craig and his crew were helpful and professional. They gave us an honest quote and did a great job installing our new unit. We would definitely recommend Tex-Perts to our friends and family.
  • Tammy C. Sep 1, 2016
    Service Experience
    The service from the office to the techs in the field, has always been great. I would recommend this company to my friends & family.

Q&A

What is your typical process for working with a new customer?
When a customer calls in a live person will answer the phone and arrange a time to have a technician go to their home. The technician will use a flat rate price book and go over their options with the home owner.
What education and/or training do you have that relates to your work?
All of our employees are properly trained and capable of working on all brands of air conditioning equipment. We have too many training certificates and awards to list here.
Do you have a standard pricing system for your service? If so, please share the details here.
All of the technicians have a flat rate pricing book that shows what repairs cost. Please call to learn about our comfort club and the additional discounts it provides.
How did you get started doing this type of work?
After working on Minute Man III missiles it is how I paid my way through college. I have been in the industry for 24 years now.
What types of customers have you worked with?
All types of customers.
Describe a recent project you are fond of. How long did it take?
We recently added central air conditioning to a historic home downtown. It took 3 days to complete and has made the home owner able to use rooms they previously did not.
What advice would you give a customer looking to hire a provider in your area of work?
Ensure that they hire a company they can trust and avoid companies using subcontractors or employees that cannot pass a back round check.
What questions should customers think through before talking to professionals about their project?
Length of project, exact pricing not estimating, reasonable time frame and budget. We offer a variety of financing plans.