FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our management fees are simple and straightforward. We collect a leasing fee out of the first month’s rent when establishing new tenancy, unlike some other companies, we never charge any renewal fees. We principally do not profit off of turnover consequently, the leasing fee simply pays for the agent commissions. Additionally, we charge a monthly management fee on rent collected, so if your property is vacant, we don’t charge management fees until it is occupied. All of the advertising and marketing described above is paid for out of our management fees, so you know that your property will be filled quickly and there won’t be any unexpected expenses. We also promise our owners that they will receive their monthly statements electronically no later than the 10th day of the month. This allows our owners to plan with confidence, knowing that their payments will arrive on time.
- What is your typical process for working with a new customer?
We market your property extensively in order to bring tenant traffic to your property. As soon as you have signed the Texas Association of Realtors (TAR-2201) Residential Leasing and Property Management Agreement, your home will have a sign in the front yard and a lock box on the door. Your home will not only be listed at RedWagonProperties.com, but also on Realtor.com, MySA.com, Automated Housing Referral Network, Homes.mil (Homes.mil is the military relocation website), craigslist.com, hotpads.com, Yahoo.com and over 30 other affiliate internet sites. As a real estate brokers, we can also offer something that many property management companies cannot – your home will also be listed in the Multiple Listing Service (MLS). Our licensed real estate agents act as your leasing agents – tenants don’t have to have their own agent to see your property.
- What education and/or training do you have that relates to your work?
We are licensed by the State of Texas to practice real estate. We also hold the Texas Residential Property Manager Certification (TRPM) and the Texas Residential Leasing Specialist Certification (TRLS).