|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
The Superior Cleaners
About this pro
Requested a detailed deep cleaning of my 1,500 sq ft Towbhome. And was told right away that he had the perfect detailed cleaner for me. I actually ended up speaking with the cleaning lady who told me that she was instructed by her boss to only dust the place. Nothing in anyway was detailed. They didn’t even simply vacuum my closet carpet as evidenced in this photo. They didn’t even touch the shower and multiple other areas. This was a $233 rip off! Also the lady told me that she was owned money and that he doesn’t pay his employees. This company is a sham - stay far away. I tried to give them an opportunity to make this better and they wanted to charge me another $250. Hell no!!!! Credit card disputed they won’t see a dime from me.May 19, 2018Verified
Do not book these people. I paid for a deep cleaning on a 600 sq ft apartment. My boyfriend has been out of town for over a month so cleaning was super necessary. It was not completed in 3 1/2 hours. I paid for extras like fridge cleaning and windows. The windows were not ouches the stove wasn’t she didn’t finish the floors. Overall a mess.The employee was completely unprofessional and complained the entire time I was there. I called and spoke to the supervisor or owner and he said he would try to get someone there to finish the job. Shocking no one was available. He made excuses for the cleaner such as she must have been up late. The next day I received text message from the cleaner which are attached. I was charged 20 less and have now been blocked from sending messages on this app. Stay away !!!!Mar 8, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We, The Superior Cleaners, have very competitive pricing. Our fees reflect the quality of service at the lowest possible price. We base our price on the size of your home the work required and your budget. We will happily match prices with any of our competitors. Give us a try, we guarantee you will be happy with our pricing.
- What is your typical process for working with a new customer?Our friendly and knowledgeable sales agents in the office spend time discussing the needs of the client and collaborate on a price that is suitable to the job. We make sure the customer is fully aware of what they are getting and create a customized list of items to be performed for each customer. We send out a customer reminder of the upcoming service by email.
- What education and/or training do you have that relates to your work?The owners have 25 years of experience in the industry. All cleaners have a background check and are experienced cleaners. We have specialists in all areas of cleaning, such as, pet cleanup, smoke damage cleanup and construction cleanup. We specialize in weekly house cleaning.