Hired 36 times
Top Pro status
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Jan - Jul
Jul - Dec
Mark E.Jan 12, 2019Verified
Alpha came out and got on the roof and had a good idea what went bad. The estimate was fair compared to others. They could start fixing it the next day. As they were working a couple of other problems came up which they fixed. The whole project went great and they finished in 2 Days. Great experience and great job.Apr 4, 2018Verified
Don't hire this Company! They ripped us off for a minor patch job that we paid over $1,000.00 dollars for with a guarantee to fix if any issue's come up with the patch work. We contacted Alpha Roofing over two weeks ago to let them know that the patch repair for our roof didn't work & it's still leaking. Mike was the contact person and also did the work. My husband spoke to him several times & Mike hasn't called back, and he was a NO SHOW to come by & take a look at the leaky roof. Our neighbor also paid Alpha Roofing to fix a minor leak on her roof which the roof is still leaking as well. Don't hire this Company they don't stand by their work & guarantee! Completely disappointed. Please see pictures of damage drywall from the recent rains and still no call from Alpha Roofing. RIP OFF Company!!!Mar 23, 2018VerifiedALPHA ROOFING's reply
Heather I’m sorry you feel that way. As we spoke about before any work was done Their was no guarantee on repairs. We spoke about how your whole roof was in bad shape and a recover was recomended. You then indicated you just wanted a rapair. We went forward and got it done. Your husband contaced us and we mentioned when this rain past and we were in the area we can stop by and look at roof again at no charge. He said that wouldn’t be a problem and the leak was no where as bad as it was before. As for that the rain just stopped this morning and we would be happy to get out their at your convenience. As for the pictures, those were precious from us doing the work.
Mike evaluated my roof and how to remedy the situation quickly. He pointed out other potential issues with the roof without pressuring me for a particular response. He had great ideas on how to improve the design and aesthetic of the roof and was nimble when our plan changed and expanded.Dec 19, 2018Verified
Alfa roofing was quick in responding to my request, they arrived the following morning for an estimate, and quoted a price on the spot. Although the price was above our budget for that small and quick project, we wanted to make sure a professional handled it, and he even guaranteed his work so we hired him on the spot and he was able to complete the job in an hour or so. He even recommended other quick fixes we can do to the house to above future problems, and i appreciated the advice ans honesty. Thanks for your quick and professional job well done. I will contact him on future jobs as well.Dec 4, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Each job varies, depending on size and type of job.
- What is your typical process for working with a new customer?Show up to job site on time, explain to the client what the job entails. Let client know who will be on job site,and an estimate on how long job will take.
- What education and/or training do you have that relates to your work?Worked for a professional roofing company with more then 30 years experience, and attend all new trade shows to keep up with all the latest tools and materials.