|Monday||10:00 a.m. to 5:00 p.m.|
|Tuesday||10:00 a.m. to 5:00 p.m.|
|Wednesday||10:00 a.m. to 5:00 p.m.|
|Thursday||10:00 a.m. to 5:00 p.m.|
|Friday||10:00 a.m. to 5:00 p.m.|
About this pro
12 years in business
10 hires on Thumbtack
We enjoyed working with Serena Zanello on our update project for our home. She is true professional. She began with a long conversation with us over colors, styles, preferences and patterns. As we worked with her design suggestions, we were able to come to consensus on furniture styles and wall colors; she was able to come up with colors that my husband and I could both accept. She was very patient as we worked our way through many choices, and she sent us many possibilities and combinations which would work together, give us the update we were looking for, and satisfy us both. She really opened my mind to new possibilities that took into account our preferences and needs. She chose two very professional subcontractors, to paint and to install the flooring. Their work was detailed, accurate and careful, and clean. We are very happy with the final process of floor, wall colors, tables, chairs, sofas and lighting that fulfill the functions we need and fit our sense of beauty and form. Her choices, suggestions and enthusiasm made the final result come together beautifully. We would certainly work with her again and recommend her highly.Jul 19, 2018Serena Z.'s reply
Thank you! It was great working on your beautiful house. SZ
I had a very good consult with Serena Zanello. She was knowledgeable and pleasant to work with. And she was resposive to my communication.May 12, 2018VerifiedSerena Z.'s reply
Serena was great to work with! Very helpful and very flexible with our requests.Aug 7, 2017Verified
Still in progress....Jul 6, 2018Verified
I have worked on many custom furniture projects with Serena over the years, and I feel she's definitely one of the most gifted designers I've ever collaborated with. Her confidence and thoughtful approach to design always result in exciting and refreshing, yet practical spaces. I can't wait for our next project together!May 16, 2018Serena Z.'s reply
Thank you! It has been a pleasure to work with you too~
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- What should the customer know about your pricing (e.g., discounts, fees)?- I offer an in-home consultation for $90 - My rate is $150/hour - For smaller projects I offer packages to start with : Minimum 10 hours - For commercial project will send a custom proposal divided in phases with detailed description of design process, fees and timeline.
- What is your typical process for working with a new customer?- Step 1 : Call - Step 2: First Consultation - Step 3: Proposal - Step 4: Work Depending on your scope of work, I will provide floor plans and furniture layouts, pick paint palettes, source furnishings, finishes and accessories, and manage contractors and installation.
- What education and/or training do you have that relates to your work?I studied Architecture at the Polytechnic of Turin in Italy and moved to United States 12 years ago. I'm a licensed Architect there. I'm specialized in hospitality and commercial design and teach both at the university to graduate and undergrad student ( Part-time). When I moved to San Francisco 6 years ago from Socal i started to work more on residential design.