Alternis IT

4.9
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(11)
4.9
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11 reviews
5
91%
4
9%
3
0%
2
0%
1
0%
Customers rated this pro highly for punctuality, responsiveness, and value.
  • Emily A.

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    A big Thanks to Art, he was able to solve a the issues I had with the networking and data security section of my work place. He is very professional at his work.

    Oct 16, 2017
  • Raj C.

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    Art was professional and worked thru all issues to enable a consistent strong wireless network across our 3 level home and across connected devices. I highly recommend him for related services.

    Oct 17, 2016Verified

About this pro

Quick Response. Guaranteed Support. We know that having immediate support when you have downtime is important for you. You can count on our customer services. Delivering 100% of plans and ideas to improve the business with technological resources and beyond customer's expectation. Giving the confidence to the client that no worry or stress is to live more. Do business with your clients because you are good at it.

Years in business

6

Times hired on Thumbtack

2

Number of employees

2

Background check

Completed
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Photos and Videos

8 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Every job is distinct from another, depending on the scope of your request we will provide the pricing to you by the hour or project.
    • What is your typical process for working with a new customer?
      4-Step Process: The Call, The Meeting, The Strategy, The Deployment. > The Call (know if we are a great fit for the project). > The Meeting (learn the client's current processes, know what's important and what needs to get done). > The Strategy (we get to work here. Audit and analyze what you need to add-on or have a new system designed, once satisfied we proceed). > The Deployment (we start implementing the plan we agreed upon and train you on how it works).
    • What education and/or training do you have that relates to your work?
      Our IT Specialists are trained by IT industry training leaders, one-to-one classes, and hands-on labs to experiment real business scenarios. Trained by and Access to the ​knowledge base of Cisco, Microsoft, Amazon Partner network.

    Business hours

    Pacific Time Zone
    Sunday8:00 a.m. to 7:00 p.m.
    Monday8:00 a.m. to 7:00 p.m.
    Tuesday8:00 a.m. to 7:00 p.m.
    Wednesday8:00 a.m. to 7:00 p.m.
    Thursday8:00 a.m. to 7:00 p.m.
    Friday8:00 a.m. to 7:00 p.m.
    Saturday8:00 a.m. to 7:00 p.m.
    Coverage Area for Alternis IT is about 20+ miles of San Jose, CA.