|Monday||9:00 a.m. to 3:00 p.m.|
|Tuesday||9:00 a.m. to 3:00 p.m.|
|Wednesday||9:00 a.m. to 3:00 p.m.|
|Thursday||9:00 a.m. to 3:00 p.m.|
|Friday||9:00 a.m. to 3:00 p.m.|
|Saturday||9:00 a.m. to 3:00 p.m.|
Floor Coverings International East Bay
About this pro
Great experience.May 10, 2018
From the time I asked to get a quote until the job was finished, I felt as though I was in very capable and responsible hands. Paul and Luree were constantly checking in and always very kind and respectful. I’m very happy with how everything went from beginning to end and the product? Beautiful!Dec 12, 2017Verified
Price, value, quality and dependability all come together from FCI. Steve knows his craft and the quality is excellent in the materials used. He walks everyone through various samples and styles. He leaves the work environment clean and his team is very helpfulJan 4, 2017
I would highly recommend Floor Coverings International East Bay! Floor Coverings offers great products and services - they even bring the products right to your home! Steve is awesome to work with, as well. Definitely check them out.May 2, 2018
I requested a consultation regarding floor products for a new kitchen. They were very informative and helpful. I purchased a LVT Armstrong floor and it is perfect! Thank you Floor Coverings International!!Jan 3, 2017Phillip Steven T.'s reply
Thanks for the kind words, Wes. You have a very beautiful home!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.