Sandy, As discussed your rate was based on the number of bedrooms/ bathrooms and sq. ft. When finished working I asked you if you were satisfied and you said everything looks great. I wish you had told me then that there was an issue. I showed up on time and took a little more than 2 hours. I gave you a rough estimate of how long it would take and that if it exceeded 4 hours we would need to renegotiate the rate. This past week I let you know I was very busy and needed to reschedule. Again, I'm sorry we did not meet your expectations.