Hired 27 times
15 years in business
(Pacific Time Zone)
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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Great job. Terrance did amazing work making our house ready to sell. Attention to detail and amazing service.Feb 3, 2019Verified
Absolutely the best experience! I was so impressed with the carpets that I had him come back to do all the tile in the house! He went above and beyond and I will definitely have him back for maintenance of all the floorsSep 30, 2018Verified
Great job Very happy thank you will call again forsureDec 11, 2017VerifiedSeahorse Carpet Care/Super Sealers's reply
Thank you much thank you so much Sherry and good luck with your move and your new place and everything you do Terence
Terence is another example of an honest small business owner and family man that wants to help you out. He does excellent work and I highly recommend him!Oct 19, 2017Verified
Fantastic! If I didn't know better I would think I had new carpets!Nov 30, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I highly advise a review of the job by me in order to give a bid instead of an estimate. Usually (myself excepted), a service provider adjusts the pricing from what is stated on the phone or text once he gets to the site. I feel this creates unneeded apprehension in many cases. My goal is to be successful 100%, of the time. I try to eliminate any variables which may effect that goal in anything but a positive manner, up front.
- What is your typical process for working with a new customer?I always I introduce myself,assess the customers needs.job,explain to the client what and how I will be performing the work requested. I then give an itemized bid which is time sensitive. Upon completion, I give the customer tips on how to maintain their surface in order to keep it cleaner,longer.i consider it part of my service to offer the client after service delivery of any cleaners,I.e., tile cleaner, carpet spotter, if they need it in the future. I like to have them feel free to access me as a resource for any of their cleaning needs even after completion of the job.
- What education and/or training do you have that relates to your work?I am certified in three areas. Area rug & upholstery Flood restoration Tile,grout,stone cleaning and sealing. I have also earned a Baccalaureate Degree in Liberal Studies, and an Associates degree in Buisiness Administration.