Hired 3 times
45 years in business
(Eastern Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Patricia E.Nov 13, 2018Verified
Chrystal A.Jul 16, 2018VerifiedAqua Plumbing & Air Services Inc.'s reply
Thank You for the opportunity to serve you !
Excellent from start to finish!Jul 15, 2018VerifiedAqua Plumbing & Air Services Inc.'s reply
Thank You for your business !
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- What should the customer know about your pricing (e.g., discounts, fees)?We charge a minimum service fee of $99.00 which includes 15 minutes of service at the property. We charge $26.00 per quarter hour Time & Materials billing or after the minimum charge we can quote a flat rate charge for certain installations ( if applicable ).
- What is your typical process for working with a new customer?Our customer service agents will schedule the service call with the customer and give a time window for service. The dispatcher will call again when on the way. We will call again the following day to check on the service and make sure all issues have been resolved.
- What education and/or training do you have that relates to your work?State Certified Plumbing Contractor with continuing education. All service technicians are highly trained at our training center.