Phoenix Exteriors
Phoenix Exteriors

Phoenix Exteriors

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We are residential and commercial property storm renovation specialists. We work in unison with policy holders to identify storm damage and areas that require replacement or repair. We then guide them through our in-depth process of cordinated efforts with the insurance carriers to justify and pay for these applicable damages to pre-storm restoration conditions.
Overview

Hired 7 times

Background checked

50 employees

17 years in business

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Featured Projects

7 photos

Specialties
New roof type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Very good 4.5

8 reviews

5
88%
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12%


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Myprivacy I.
May 9, 2018
If you can trust somebody it’s wirth more than priceless...
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Eric R.
May 8, 2018
Contacted Steve @ Phoenix, he returned my inquiry immediately. Scheduled our repair request. Upon inspection told me I had storm damage. He worked with my insurance carrier and got me an entire new roof for only my deductible! Crew was excellent. In and out in 1 day. Cleanliness was good too. Overall couldn't be happier
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RJ E.
May 8, 2018
I am extremely pleased with my experience with Phoenix Exteriors. They did quality work, on time, on budget, and cleaned up extremely well !! I will definitely refer them to everyone I know.
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John R.
Jun 23, 2018
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Hired on Thumbtack

Hired on Thumbtack

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Details: Full replacement of existing roof • Roof lifespan is over • Two-story building • All steep and difficult to navigate • 1,000 - 2,000 sq ft • 21 - 30 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Installation or Replacement
pro avatar
Borys P.
Oct 2, 2018
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Hired on Thumbtack

Hired on Thumbtack

Roof sure replaced. Poor job quality with people on the roof without proper license, experience, etc. They were showing up without notice. Workers were relieving themselves outside causing odor from urine to stay there for few days. Water damage to the interior ceiling, walls, floor and electrical after they left the roof improperly covered during the rain. Now they don't want to take responsibility for it. Project took 5 months and roof still got leaks. Company took gutters down and couldn't replace them for months causing more damage and mud slides which now require engineering to check up house foundation. Phoenix made false promises that they will also extend our roof by 2 feet, install skylights and stop leaks. Now, they claim they can't do it, new roof is up. They wanted $32K for the roof which still leaks. Phoenix claimed its a chimney. Interesting thing is that it leaks more than before roof replacement. I called another roofer, it seems I have to take this roof off to fix up whats damaged underneath which phoenix promised they will look at it and make repairs but people working on the roof had no clue about it and put new roof up without correcting issues. Now my new contractor need to take this roof off to fix it first then put the new one up which will cause more expense. Phoenix obviously just wanted money from your insurance which in my case went 50% up.

Details: Full replacement of existing roof • Roof is leaking or has water damage • Two-story building • 1,000 - 2,000 sq ft • As recommended by professional • No, the project is not covered by an insurance claim • Residential

Phoenix Exteriors's reply
It’s unfortunate that there are individuals such as yourself that feel it appropriate to try to take advantage of a professional company. It is unfortunate that it is your belief that scamming, cheating, and lying will somehow benefit you! Fact: Read all of the othe reviews posted regarding our work. You currently have an outstanding debt that has NOT been paid for work completed to contract. Fact: Our roofing company and crews are fully licensed, bonded, insured, and WELL experienced. We can provide this to anyone on request! Fact: The entire project (outside of your deductible). was 100% covered and paid for by Your insurance carrier from storm related damage. This was fully approved DUE TO OUR EFFORTS. Fact: Your roof is up to code and completed in a professional manner. We in fact have gone out and replaced some minor cosmetic concerns you had in addition to the original installation with you present! Fact: You decided as a homeowner to complete any and all interior (water / paint) renovations on your own accord. Fact: At the time of cosmetic repair, a complete water test (leaking) was performed and it was explained to YOU DIRECTLY that it was very likely that your delapadated chimney was the cause of leaking in your home. This is not covered, under contract, nor remotely our responsibility but is yours as a homeowner. As always, we will continue to try to resolve any issues or concerns that any client has. Since you have chosen to avoid communication, your outstanding debt, and discussion of resolve this is very difficult. As always,Feel free to contact me to discuss any concerns..
Roof Installation or Replacement
Credentials
Background Check

Steven Milam