FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
LOCAL MOVES- 4 hour minimum policy (3 hours of labor + 1 hour travel time) 1 truck 2 Men $95.00/hour Every additional man $ 20.00/hour (example 1 Truck 3 men $115.00/hour) LONG DISTANCE MOVES- Guaranteed Binding Price Price Includes: - Disassembling and Reassembling of Furniture - Quilted Moving Pads to Protective Wrap your Furniture - Mileage and Stairs - Basic Valuation Coverage
- What is your typical process for working with a new customer?
Survey Your Stuff: TELEPHONIC SURVEY We are offering a telephonic survey to talk to our relocation consultant and let us know about the stuff you want to move. It is easy and can be easily done on the phone. VIDEO SURVEY Our video survey is easy, and it is similar to the onsite survey. To make use of our video survey method, you just need a smartphone or tablet having internet access. Our video call survey method will take 30-90 to get the complete estimation of your home. During a video call, your dedicated consultant will help you know about everything that will be a part of our relocation process, so you will have the assurance that nothing is left behind in our survey. After completing the survey, you will get the estimate by the next business day. We will address every single concern that you may have. We make use of Facetime or Zoom to conduct our Video Surveys. ONSITE ESTIMATE Our professional consultant will visit your place physically to give you a more professional and accurate quote. Scheduling Your Move: Once you have decided to choose Monroe Moving Pro as your moving partner, our consultant will help you book and schedule your move.
- What education and/or training do you have that relates to your work?
With over 20 years of experience, Monroe Moving Pro can be your most trusted and valued locally owned and operating moving company. We are proud to provide a full service and quality that surpasses the expectations of our customers. Whether you are planning to move locally or across the country, for domestic or commercial purposes, Monroe Moving Pro offers tailored services to meet up your specific needs. Our combined approach gives us a direct responsibility to be confident and genuine in providing our services.