FAQs
- What is your typical process for working with a new customer?
Establishing a plan. Without a plan, from the smallest to the largest projects will suffer slow downs or set backs in some way. Describing expectations, concerns and of course budget should be part of the conversation before beginning any project.
- What types of customers have you worked with?
From the "engineer" who has the last detail and expectation established to the homeowner who has a "vision" of what they want but needs help in getting there. Both need someone to guide them through the process of establishing a plan for the project and seeing it come to fruition in budget and according to their expectation or vision.
- What advice would you give a customer looking to hire a provider in your area of work?
First impressions matter. If you are uneasy with a person in the first few minutes of conversation, move on. Trust is paramount in this business and a homeowner should be able to trust the person they allow into their home or onto their property. If that is not the case, find someone you can trust.