Monster Security

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Introduction: We may be new to Thumbtack but we aren't new to the residential and commercial security business! Monster Security is a fully licensed and insured residential, commercial, and automotive security systems installation company serving Northeast Pennsylvania and beyond. With an abundance of experience, we have the kind of expertise that helps our customers feel confident about their purchase and more importantly, safe and secure in their home, business, or vehicle. One thing that our experience in the business has taught us is that the little details of a security system installation are so important. We make a point to provide the most value we can at every step of the process. Our installers are courteous and professional, and they offer a deep knowledge in all aspects of residential and commercial security. We know when somebody opens their home or business to us, they’re probably feeling a little vulnerable. Some customers have recently had a break-in. Others are worried about the safety of their family. We go the extra mile to put you at ease by offering only the best equipment and in-depth training. Monster Security strives everyday to be our clients best choice for commercial and residential monitored security solutions, video surveillance systems, emergency medial alert devices, access control, cost saving automation and fire detection. We even have a 20% or it's free guarantee* for our residential customers and a price match guarantee* for our commercial clients. We know you will not find a better deal or quality of service anywhere! If you have received a quote elsewhere for any of the services we offer make sure you give Monster Security the opportunity to show you the difference in price, value and quality of workmanship we have to offer. We look forward to getting to know you.

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Anthony Cerullo

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Defining 'typical' pricing is difficult in our line of work. Every situation we see is different and needs to be evaluated in person before a quote can be written. For example, you contact us and need a quote on four cameras with a DVR, installed for your business. Giving a price over the phone or online without knowing the scope of the work involved is impossible. Specifically, for the purpose of this example, a typical video surveillance system offers many different choices. These choices include the type/quality of cameras, amount of wiring, type/quality of recording systems, etc. It would be like calling a shoe store and asking, 'how much is a size 11?'. It just doesn't work. We give fair upfront pricing in writing, in person. For our residential customers we offer a 20% or it's free guarantee. What does this mean for you? If you receive a written price quote from one of our competitors, just show it to us prior to finalizing your order and we will beat their price on comparable equipment by 20% or you get it for free. For our commercial clients we offer a full price match guarantee. If you have a written price quote for equipment we will match the price on the installation and products of comparable equipment prior to finalizing your install. Please visit our website (monstersecurity)(.net) for more details.
What is your typical process for working with a new customer?
For the purpose of information our typical process for residential and commercial customers can be described as follows: 1. Schedule and complete an evaluation of your property/needs. 2. We submit a written quote to the customer. 3. The customer then finalize quote 4. We schedule your Installation
What types of customers have you worked with?
We have worked with a variety of commercial and residential customers.