It’s free with no obligation to hire
Hired 8 times
1 year in business
(Eastern Time Zone)
Mon - Fri
6:00 p.m. to 9:00 p.m.
Credit card, Cash, Paypal
Photos and Videos
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Tom is so patient and easy to work with- I will use him from now on. Really know how to set up computers- Apple- and hooked up all my printers and more. Highly recommend Tom if you need help with technical issues.Dec 14, 2018VerifiedButler Technical Services LLC's reply
Thanks for the kind words, Gail. I'm glad your MacBooks and printers are working well for you now that they are synchronized. Happy I could help!
If i could choose more than 3 qualities I would. Very pleased with the whole process. Very professional and understanding. Very responsive and super friendly! I appreciate all your helpNov 18, 2018VerifiedButler Technical Services LLC's reply
Thanks Andrew! Hope all is well!
Great experience! Will hire again!Mar 20, 2019VerifiedButler Technical Services LLC's reply
Thank you for the review. It was great working with you, and I look forward to working with you in the future. As always, thank you for your business.
Phone or Tablet Repair
My laptop was ready when promised.he was punctual. Friendly knew what he was going todo . Laptop works great. Cost was what I expected to pay. ReasonableJan 14, 2019VerifiedButler Technical Services LLC's reply
Thank you for the kind works Dee. I always work to service my customers in the best manner. I'm glad I was able to get your computer repaired for you.
Working with Tom from Butler Technical has been a pleasure! He has been friendly since day one and is always very patient - he never rushes me off the phone or makes me feel silly for calling him. His friendly and professional nature makes him extremely easy to work with. If I have questions, he always gets back to me in a timely fashion, and ALWAYS makes sure the job is done right. I highly recommend Butler Technical for anyone who has IT Consulting needs!Nov 14, 2018Butler Technical Services LLC's reply
Thank you for the review, Casey. It's always great working with you regarding your residential technology needs. Remote support sure does come in handy once you've found your trusted technology resource. Geographical separation is no worry. Hope all is well!
- What should the customer know about your pricing (e.g., discounts, fees)?Work performed is based on an hourly rate. We've posted our average hourly rate, which we reserve the right to alter before starting a job. The rate details will be sent to the customer in form of email before the performance of the job. As we illustrate in our company's motto, we are here to serve the customer, so we welcome anyone to reach out to us regarding their IT needs.
- What is your typical process for working with a new customer?First, we discuss the issue at hand so that we can develop a plan to resolve the issue. We will have open dialogue throughout the work cycle regarding progress of work and costs associated. The customer can inform us as to their desired form of communication (i.e. phone, text, or email), which we will adhere to barring exigent circumstances. Our work is performed with the utmost professionalism and workmanship. With that being said, we welcome customers to stay in touch with us in regards to their systems performance, as we strive to keep the systems running properly for the entirety of the system's lifespan.
- What education and/or training do you have that relates to your work?Our founder is a graduate of Penn State University with a degree in Information Science and Technology. He is currently pursuing his CompTIA A+ and Network+ certificates, which he anticipates testing for in the near future.