Wolf Home Improvements
Wolf Home Improvements

Wolf Home Improvements

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Remodel reason
Work needed
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Introduction: Wolf Home Improvements upholds higher standards than everyone else and is always evolving and innovating in order to meet consumer demands. We try and succeed in keeping current in our area of expertise by keeping up with professional training and industry trends. To make sure Wolf Home Improvements is on track with client expectations we ask them regularly for feedback. Wolf Home Improvements top priority is to exceed our clients expectations with each encounter and always strive to improve the benefits of each feature for the client with a sense of honestly and integrity. Honesty is not just the best policy, IT'S OUR MAIN POLICY!
Overview

6 employees

30 years in business

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Featured Projects

6 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

5.0

2 reviews

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pro avatar
Kal A.
Sep 8, 2017
I write this letter in recommendation of Wolf Home Improvements. I had the pleasure of working with Mr. Wolf on the renovation of our master bathroom and bedroom suite in 2006. I can recommend him highly and without reservation. Throughout the course of the renovation, Mr. Wolf was a consummate professional. He was accurate in his initial assessment of the scale and cost of our project. He was absolutely clear in his record keeping and time log. He chose and managed the sub-contractors well. Our job was done with care and precision. In addition, he is extremely clean and tidy in the workplace. He and his assistant never left the work site in disarray. They vacuumed all drywall dust daily. Mr.Wolf took special care to prevent any of the job dust from trailing throughout the house. The only complexity in working with Mr.Wolf on this specific custom project is that, as he himself will tell you, good work takes time to complete. Patience is required when you work with a perfectionist. Although our project took time to complete , (truth be told the most wait time that was endured was the shipment of custom material, 3 weeks TOTAL from meeting Mr. Wolf to telling Mr. Wolf I will be calling him in the future!) I think we have a wonderful outcome and a work of art!!!
pro avatar
Kal A.
Sep 8, 2017
LETTER OF RECOMMENDATION for: Tim Wolf of Wolf Home Improvements by: John. Carlisle (homeowner) Mount Juliet, TN Tel.: 615-717-5371 Date of remodel: October 25, 2016 To whom it may concern: It is my pleasure to write this unsolicited letter of recommendation on behalf of Tim Wolf. Tim was the general contractor for a remodeling project on the exterior of my house in the fall of 2016. I had no prior relationship with Tim, who was recommended by an architect friend of mine. The scope of the remodeling involved window replacement (22 windows and 3 patio doors), siding replacement (approximately 4000 sq. ft.), replacement of 2 decks along with installation of stainless steel cable railing, and roof replacement (approximately 2400 sq. ft.) for a three level house built in 1978. The project took 8 weeks and involved 4 work crews (carpenters, siding, painters, roofing) plus electrician and structural engineer, at a budget of just over $100,000. While major remodeling is inherently stressful for almost any homeowner, Tim's services as a general contractor were invaluable, and I am extremely pleased with the final result. Specifically, I would give Tim top marks in the following areas: 1. Quality of work performed. The quality of work done was consistently top notch. Tim used subcontractors who were knowledgeable, skilled, and competent in their respective trades. They were conscientious about following project specifications, and their work product rarely needed improvement or revision. 2. Quality of work crews. Other than one relatively minor exception which Tim promptly addressed once I brought it to his attention, the workmen whom Tim utilized were professional, reliable, courteous, and respectful of the homeowner’s property and privacy. They had an old school work ethic (often 10-hour days, some Saturdays), good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. They tidied up at the end of each workday. I also found them to be trustworthy, and my wife and I felt comfortable with allowing them access inside our home. 3. Project management and coordination. Tim's prior experience working in construction really paid off. He was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities of different work crews effectively. He remained closely involved in overseeing the project from start to finish. His excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled him to juggle the extensive details involved in our project without missing a beat. Tim's familiarity with building codes and dealing with city hall also facilitated a smooth and hassle-free process when it came to building permits and inspection. 4. Integrity and professionalism. Throughout the project, I was impressed with Tim's commitment to generating a top quality product, rather than maximizing his profit margin. When situations arose where extra work needed to be done (because of hidden problems that were not apparent until work on the house had commenced), Tim either (if it was relatively minor) took care of it without charging me extra, or (if it was more extensive) involved me in an informed decision making process that culminated in a change order which was fair. In another situation in which I was not satisfied with the aesthetics of nail holes on the siding battens even though the latter had been installed according to the manufacturer’s instructions, Tim agreed with me and arranged to have the nail holes filled and battens painted - a job which involved many additional hours - without passing the expense on to me. 5. Effective communication. Tim kept me closely informed of work crew schedules, delivery dates, and projected completion dates of different phases of our project. His communication (whether by cell phone or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 2-3 hours. We never had a single miscommunication throughout the 2-month project. His communication with the work crews was just as effective. 6. Flexibility and effectiveness in dealing with unexpected developments. When unforeseen problems surfaced (e.g., water damage behind a wall, structural problems with the existing cantilevered joists for an upper deck), Tim worked diligently with me to identify a solution that was acceptable to me. He utilized resources effectively (e.g., enlisting the services of a structural engineer in a limited fashion) and creatively (e.g., identifying a special type of edge vent for my roof that had minimal overhang), and directed the work crew to make changes necessary for implementing the solution. 7. Responsiveness to homeowner’s needs and concerns. Tim's commitment to homeowner satisfaction was evident in his actions. On the few occasions when I brought a request or concern to his attention (e.g., when I wanted the roofing done before all of the exterior painting was completed), he listened attentively, and always took appropriate action that demonstrated responsiveness to my needs or concerns. When the painting crew fell behind of schedule, Tim showed up on a Saturday and helped with the exterior painting. His service orientation is truly described by the motto: “The homeowner’s needs come first.” 8. Truth in advertising. In his proposal, Tim gave a clear breakdown of costs for each facet of the project. His contract was just as detailed in describing the work to be done and the itemized costs. Same with the change orders. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises. As a homeowner and customer, I felt Tim delivered exactly what he had promised, at the agreed upon price. 9. Value. I had solicited three bids for my remodeling project. Although Tim's bid was not the lowest, I am absolutely convinced that he delivered the best value (in terms of the work done) for the price. 10. Sensitivity to work site appearance and neighbor relations. Our project required a huge dumpster and a portable toilet (for the work crew), and there was very limited parking. Tim's placement of the dumpster, portable toilet, and construction materials was based not solely on function and convenience, but showed a consideration for the aesthetics of the work site. The work crew parked their vehicles in ways that were minimally disruptive to the neighborhood traffic, and their conduct never caused any discomfort to our neighbors. In the two months during this project, there was not one single neighbor complaint! Instead, three different neighbors passed on compliments about the work crews (e.g., “those guys really work hard”). In closing, I am very pleased with the final product which Tim was instrumental in delivering, and I am extremely impressed with his work as a general contractor. In a world where shoddy workmanship and poor service are unfortunately all too common, Tim is indeed a rare find. I have been a homeowner for over 30 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for Tim because I believe that exceptional work should be recognized. I would not hesitate to hire Tim again, or to recommend him to my friends and neighbors. I recommend Tim Wolf to you most enthusiastically, and without any reservations. If you have any questions about my experience with Tim, please feel free to call me at 615-717-5371 John Carlisle A very satisfied homeowner

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    Advice I would give a customer seeking to hire a provider in my area would be to research the companies core value propositions and see that they include all the best reasons, not just one differentiating factor, people have for choosing to sign a contract with them. I try and live by this rule of don’t just tell the people that you are best rather prove yourself , and totally agree with this concept.

  • What questions should customers think through before talking to professionals about their project?

    Remodeling a home is a big financial and emotional investment. It can also be a big investment of your time if you want to be closely involved in the decision-making. Knowing what to expect before the project gets started will help you better prepare for the process : Ask the professional to talk through options and ask if samples can be made prior to ordering. :The customer should have a general idea of what they desire the outcome of the project to be and ask if that is achievable. :The customer should have a budget in mind and ask the professional how realistic are their remodeling plans versus their budget. :The customer should ask the professional the length of time the project would take from start to finish.