About this pro
17 years in business
126 hires on Thumbtack
Cedric B.Aug 15, 2018Verified
Excellent service. Five stars.Apr 17, 2017Verified
Jim did a great job installing our new water heater. His price was reasonable. He advised us what we would need for the installation, such as an expansion tank, which we had never heard of, but is required on new heater installations. He worke non stop till the job was completed. I would recommend Jim to anyone needed this type work done.May 1, 2017Verified
My review is late as work was completed weeks ago. Jim was hired to fix a leak in a bathtub that was poorly installed recently. It was difficult to determine the source of the leak and in the process he rectified other instillation problems he encountered for no additional cost. He made several trips over weeks until the leak was fixed. I paid him additionally for parts bought and thats expected. He knows plumbing, he is friendly, professional and prompt. He is the first plumber we’ve needed in 20 yrs and we hope we won’t need another one but if we do, we will call Jim.Jul 31, 2018Verified
It was a great experience working with Jim and would work with him again.Jul 22, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?some things have a standard price, but a most of the services are dependent on the physical conditions which makes pricing very interesting, but I am not publishing my prices. Suffice to say, pricing must be competitive..
- What is your typical process for working with a new customer?I will ask as many questions as is prudent to understand what the problem really is and try to get a commitment to allow me to go to them and fix it. In the discussion I will assure them that the depth of my knowledge, 40 + years experience and ability to fix their problem is real. If possible I will get them more involved with the fix ( and my coming ) by having them send me a picture.
- What education and/or training do you have that relates to your work?multiple courses on wat htr repair with the manufacturers engineers and reps. " " in fluid dynamics as pertains to plumbing systems Continuing education twice a year to find out whats new. As a field supervisor I have trained new guys what to expect in numerous situations - to teach is to learn.
|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|