Pro Plumber

4.7
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(81)
4.7
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81 reviews
5
85%
4
6%
3
4%
2
4%
1
1%
Customers rated this pro highly for value, punctuality, and work quality.
  • Shelby R.

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    Feb 17, 2018Verified
  • Camille D.

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    Jim did a great job installing our new water heater. His price was reasonable. He advised us what we would need for the installation, such as an expansion tank, which we had never heard of, but is required on new heater installations. He worke non stop till the job was completed. I would recommend Jim to anyone needed this type work done.

      May 1, 2017Verified

    About this pro

    by being honest, reasonable, available and arriving in the time slot given. by being able to help and getting paid for it - its a good feeling

    Years in business

    17

    Times hired on Thumbtack

    115

    Number of employees

    1
    Show more

    Photos and Videos

    3 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        some things have a standard price, but a most of the services are dependent on the physical conditions which makes pricing very interesting, but I am not publishing my prices. Suffice to say, pricing must be competitive..
      • What is your typical process for working with a new customer?
        I will ask as many questions as is prudent to understand what the problem really is and try to get a commitment to allow me to go to them and fix it. In the discussion I will assure them that the depth of my knowledge, 40 + years experience and ability to fix their problem is real. If possible I will get them more involved with the fix ( and my coming ) by having them send me a picture.
      • What education and/or training do you have that relates to your work?
        multiple courses on wat htr repair with the manufacturers engineers and reps. " " in fluid dynamics as pertains to plumbing systems Continuing education twice a year to find out whats new. As a field supervisor I have trained new guys what to expect in numerous situations - to teach is to learn.

      Business hours

      Eastern Time Zone
      Sunday8:00 a.m. to 7:00 p.m.
      Monday8:00 a.m. to 7:00 p.m.
      Tuesday8:00 a.m. to 7:00 p.m.
      Wednesday8:00 a.m. to 7:00 p.m.
      Thursday8:00 a.m. to 7:00 p.m.
      Friday8:00 a.m. to 7:00 p.m.
      Saturday8:00 a.m. to 7:00 p.m.
      Coverage Area for Pro Plumber is about 10+ miles of Snellville, GA.