FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My standard price is $90 a hour but I offer plans for managed services and plans for purchase of bundles of hours in different amounts.
- What is your typical process for working with a new customer?
First get to know the customer and their business, then ask what they want to accomplish with the service I will provide and then offer a plan and estimate.
- What education and/or training do you have that relates to your work?
I have over 23 years experience with PC's, Networking, Security Equipment and other IT Services. I managed the IT Department for a Large Credit Union until my retirement.