About this pro
6 years in business
6 hires on Thumbtack
Jen Shakeel was instrumental in helping me put my family back together again. She gave me honest advice and made me realize I was worth of love, reminding me I had to put myself first, before I could fix any problems in other areas of my life. I will be forever grateful to her and would recommend her to anyone needing advice.Sep 1, 2017VerifiedJen Shakeel CPS, Good For Your Soul's reply
I just don't think "thank you" for such a wonderful review is enough. It was an honor to be part of your journey and to guide you get right where you wanted to be! Always remember you are worth it.
The absolute worst business person. I feel like I have been scammed out of $250..I'm almost ready to contact the police....Jan 27, 2017VerifiedJen Shakeel CPS, Good For Your Soul's reply
It is always disappointing when there are poor reviews. It is upsetting and insulting when the reviews are untrue such in this case. Mr. Drayton was given a contract and the beginning of our dealings, which he signed. The point of the contract was to protect both myself and my client, in this case, Mr. Drayton. When a problem on my end arose and I could not complete the work that we had discussed and he made a down payment on, I not only sent an email to make him aware, I cancelled the contract and stated that despite the contract (which he signed) says refunds are not made, I was sending a partial refund when I returned all of his documentation. His response was he was fine with that and he appreciated the honesty. I requested a mailing address for his items. It has been 5 days since that information was provided to me. In 5 days there have been 7 phone calls by Mr. Drayton, 3 phone calls by one of his relatives and threatening text messages. Mr. Drayton has not been scammed. He has had his documents mailed to him. Against the signed contract, he is getting a refund (which he has stated three times he does not want, but I will be sending anyway). Instead what this is, unfortunately, a case of is an adult temper tantrum because I was not able to get right out to the post office and mail what he wanted as soon as he wanted. He was told it would be mailed this week. He did not allow for the week. I refused to answer his phone calls based on the less than professional text messages he was sending. I will follow my gut instinct going forward with clients that want to tell their life story in a book when their life story is... let's just say more colorful than a box of Crayola.
My husband and I had our first skype communication with Jen this morning. We explained that we are hoping to improve our communication skills and desire better conflict resolution skills. She was already very helpful in getting both of us to open up more and identify how differently we view various issues that arise within our marriage. I am very excited to work with Jen and love the option of in-home visits, which is ideal for our schedules. She emphasized her role as a coach rather than a therapist, which made my husband feel a lot more at ease. I am optimistic about having Jen assist us in strengthening our bond and being a happier couple over all.Jan 14, 2017VerifiedJen Shakeel CPS, Good For Your Soul's reply
Thank you, Kristy, for the kind words. I am looking forward to working with both of you, your commitment to one another and the proactive steps you are already taking speaks volumes!
I just got off of the phone with Jen. She helped me understand what my passion is and to give me confidence to "Go For It".Jan 5, 2017VerifiedJen Shakeel CPS, Good For Your Soul's reply
Thank you John for an awesome review. :) I am glad we clarified your path. You are going to achieve this!
I like how comfortable Jen makes you feel and that she customizes the treatment to you specifically and you work together to get results. I also love the homework as it helps me to work on things even when I am not meeting with her, and gives me a challenge that empowers me when I meet it. I also love how well she is at understanding whats going on and helping to make a plan to get you to a place where you feel happy. Its very easy to talk to her, and she is very flexible with location or switching to phone conversations. I feel very confortable and safe talking about things I would never have talked about to anyone else before. She also creates a judgement free zone so you can be completely open and honest. I am very happy to be able to work with her, I already see a difference in my interactions with others.Feb 19, 2017VerifiedJen Shakeel CPS, Good For Your Soul's reply
Thank you, Dawn, for the review. It is a pleasure working with you and getting to be part of your transformational process. It is awesome that you are seeing results!
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- What should the customer know about your pricing (e.g., discounts, fees)?My focus and goal is that you get the transformation you are looking for. I offer an Accelerated 90 Day program as well as 6 and 12 months. It is important to understand that this isn't about time, it is about the result. My clients get the results, some can do it in less time than others and others require more time.
- What is your typical process for working with a new customer?The first step with any potential client is a conversation, which can take anywhere from 30 minutes to 2 hours. The purpose is to determine the needs of the client and whether or not we are a good fit for working together. At the end of that conversation, we either enter into a coaching package or not but the client leaves that session with actionable steps they can implement right away.
- What education and/or training do you have that relates to your work?With a certification from IIN, I additionally have 20 years coaching experience along with a diverse blend of training and education for coaching. I have worked in the health/medical industry, fitness/wellness industry, corporate America and with a variety of different individuals needing coaching for personal to professional goals.