|Monday||9:00 a.m. to 6:00 p.m.|
|Tuesday||9:00 a.m. to 6:00 p.m.|
|Wednesday||9:00 a.m. to 6:00 p.m.|
|Thursday||9:00 a.m. to 6:00 p.m.|
|Friday||9:00 a.m. to 6:00 p.m.|
|Saturday||9:00 a.m. to 6:00 p.m.|
Twelve12 Remodeling & Design
About this pro
Jeremy and Oliver did an amazing job from start to finish for our master bedroom and guest bathroom remodel. At the proposal phase of the project, Oliver provided 3D models of the renovation to give us a realistic idea of what the final results would look like. He worked with my wife and me to develop a scope of work that met our budget. Their subcontractors were very professional and did everything possible to keep everything as clean as possible. I was especially happy that Jeremy checked with me daily, either in person or by phone, about how the project was going and to keep me updated about the work schedule, As expected with the remodel of an 19 year old home, they ran into some unexpected problems. Jeremy discussed them with me and provided me with all available options to overcome them. The finished project is beautiful and completed on schedule and on budget. Jeremy went over and above what is expected of a contractor to ensure that we were happy with the work performed. I HIGHLY RECOMMEND Twelve 12 Remodeling and Design and will use them again for any future projects.Jun 12, 2018Oliver G.'s reply
Mr. Howard, Thank you for taking a moment to share your experience for others to see. We are grateful we had the chance to demonstrate our abilities and the obsessive commitment to excellence we posses. Enjoy your new space! We look forward to the next project with you!
After combing through numerous reviews for countless bathroom remodelers, we decided to go with Twelve12 and we’re glad we did. Oliver and Jeremy make a great team. Oliver is the mastermind behind the designs and Jeremy brings it all to life. We had just bought a home and had a move in date that was a month out. I spent time with Oliver explaining to him what I was hoping to achieve for our shower remodel and our daughter’s vanity update and he took my thoughts and brought them to fruition with the tiles and accessories. Initially, we were told that our project would be completed before our move in date. However, as time progressed, it became obvious that wasn’t going to happen. The tiling of our shower took a lot longer than expected due to a contractor being spread too thin. What should have taken 4 days ended up taking 11 days. Despite the time delay, I was very pleased with the way Jeremy handled the situation. He could tell that I was upset and he empathized and both he and Oliver gave us $150 gift card for our inconvenience. There will always be mishaps along the road, but the true tale is the way they’re handled. All said, the end result was beautiful and we are all very happy. You can definitely tell that these guys really love what they do and they take great pride in seeing happy and satisfied customers. They can add us to that list! I would definitely recommend Twelve12!May 21, 2018VerifiedOliver G.'s reply
Nichole, thank you for sharing your story and experience with us and others. We appreciate the trust you put in us and are grateful for your patience as we worked through that scheduling conflict. We love the way it all turned out. Hearing your feedback of satisfaction is at the core of why we do this. We look forward to the next project together!
Oliver was a pleasure to speak to. He came on the same day I inquired about a bathroom remodel. The reason I could only give 4 stars is because the quote I was given was extremely high. Based on pictures Oliver sent of other renovations, pictures on their website etc. I believe they do some really quality work but we just couldn't afford to do business with them. If you have the $ I think it would be worth to give Oliver a chance to bid your job.Jun 6, 2018VerifiedOliver G.'s reply
Brittany thank you for giving us the chance to compete for your business and thank you for the compliment! We know that Houston's contractors and their pricing vary so severely that its easy at first glance to think we're expensive. But frankly, we're just very thorough. On top of that, we do things 100% by the book. Where other companies look for ways to cut corners to hide expense and bring costs down, we look for ways to be extra thorough and totally legal (ultimately saving you huge money in the grand scheme of things). For starters, we spend time and money on permits where as many other companies skip that step completely. Secondly, we pay our tradesmen very well to ensure we only deliver top tier construction quality on every project. We offset that cost by keeping our overhead very low so it all balances out in the end. I know with your keen eye for style and sharp attention to detail, you'll no doubt get your project done at a great price. Hopefully we will get another shot at competing for the next project on your list. Cheers!
I’m in the middle of working with Twelve 12 to remodel both of my bathrooms. I’ve been so impressed with Oliver and Jeremy. They’ve both been so helpful! I have never done a remodel before and they have walked me through every step and been so involved. Oliver helped me design and pick everything from new shower tile to the light fixtures. Now Jeremy is making it all happen. I would definitely recommend this company. They have made me feel so comfortable about this remodel!Jun 6, 2018VerifiedOliver G.'s reply
Natalee you rock! Seriously. Thank you for sharing for others your experience so far. We're having a blast working with you and can't wait to share the final completion pics. Your bathroom is going to be AWESOME!!
Ray V.May 15, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We go the extra mile to seek out possible problems before we start. Every project has it's unknowns. Remodeling is not cheap and cutting corners will cost you big time in the long run. We take the extra steps (yes even when they cost us time and money) to ensure your home is protected and built to meet (or exceed) current code requirements. Our Tradesmen, Master Plumbers and Master Electricians always pull the necessary permits certifying your home is remodeled with integrity as the backbone. We take good care of our trades partners to ensure the quality of your remodel is exceptional. You are getting what you pay for. That being said, let me cut to the chase... IF YOU'RE LOOKING FOR THE CHEAPEST QUOTE, WE WONT BE IT. With Twelve12, you are getting a quality product that is well thought-out, well designed, well planned, well calculated and expertly managed at an EXCEPTIONAL price. We keep our overhead low so we can afford to pay our people what they deserve for top tier work. It balances out. Options here in Houston for remodeling companies: Company 1. Cheap, looks OK, built sloppy, big problems long-term. Company 2. Big Brand, Big Bucks, Mediocre everything Company 3. Twelve12 - Local, Real, Talented, Passionate, Original, built-to-last, priced to reflect integrity, #themoderncraftsmen. All that and we smell good too!
- What is your typical process for working with a new customer?Step 1: Schedule an initial consultation. Step 2: We'll come by to assess project and share our wisdom for how we will approach it. We'll gather pictures and measurements so we can accurately evaluate the cost and timeline to complete the project. Step 3: We will schedule a follow up time to present a sketch or 3D rendering of the proposed project and a thorough cost estimate for your project. Step 4: Acceptance of bid, contract sign and away we go!
- What education and/or training do you have that relates to your work?Twelve12 is a collective of remodeling masters who have locked arms to pursue a modern movement in excellence. We are reclaiming the pride in craftsmanship that has been lost in favor of the quick, cheap, sloppy construction that is so abundant in the Houston area. We grew up under their wings and mentorship of Masters and have since honed our own craft to excellence. #themoderncraftsmen