Surface Spa

Spring Valley, NY

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About this pro

How does your service stand out?

Satisfied customers are my best form of advertising. Therefore, I will always meet or exceed your needs and expectations.If you like my service, tell someone. If you don't, tell me...so I can address it. I also have worked (and own) a dry cleaning business for 20+ years, making me an expert in the removal of difficult and simple stains. I use Eco-friendly, non-toxic solutions as well. Quality doesn't cost it pays! Feel free to check out my website surfacespa.com, like me on Facebook, as well as videos on YouTube.

What do you enjoy about the work you do?

I enjoy, and get personal satisfaction, when I complete a job and see my customer's reactions and hear how satisfied they are. It lets me know that I was successful in my efforts for a "job well done" and to meet or exceeded their expectations.

Location

Spring Valley, NY 10977

Background check

Complete

Years in business

12

Number of employees

1

Times hired on Thumbtack

29

Reviews

22 Reviews
  • Neil M. Aug 8, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Very professional, prompt and did a great job cleaning couches. I recommend Phil without a doubt. 5 stars
  • Ann-Marie W. Jul 31, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    The gentleman was very responsive to text messages, he worked extremely hard to remove difficult old stains. I would definitely recommend him to many friends and use his service again and again.
  • Irina D. Jul 29, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    What an amazing job!! He cleaned our white couch on a very short notice and was extremely thrall!! He made sure to clean every side and every spot on that couch... and cleaned our small area rug. Highly recommend his services and will definitely hire him again!
  • Danielle L. Jul 28, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Phil takes pride in his work. I had a very old stains on a good piece of furniture. Phil was able to remove them all! After the furniture dried I notice that a small area needed some more attention. Phil mention that if I noticed anything to call him, so I did. He returned and took care of it right away. I have used other people/companes before but they are quick and pressed me for more money. Phil is honest, professional, educated in his field, doesn't rush, sticks with his quoted price and does an excellent job!! I highly recommend him:) Danielle
  • Amy S. May 25, 2017
    Carpet Cleaning
    Verified Review
    Great thourogh work! Phil cleaned our sofa, wool rug, some bed room carpets and our travertine tile kitchen. Would call on him again for sure!
  • Susan L. May 4, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Cleaned 20 of our office chairs here in White Plains, and couldn't be more pleased. All the spots came out and they look better than ever. Will definitely use Surface Spa again.
  • Howard L. May 1, 2017
    Commercial Carpet Cleaning
    Verified Review
    The carpet was 15 years old and never cleaned. After Philip was done, wow!!!...the carpet looked brand new. Would I highly recommend Surface Spa for your carpet cleaning. Phillip's expertise and attention to detail is second to none.
  • Giselle P. Apr 20, 2017
    Upholstery and Furniture Cleaning
    Verified Review Updated
    Expert at what he does !
    My experience with surface spa was great! First and foremost he arrived and was ready to work . I picked his brain with as many questions I could think of . As I asked he answered as honestly as he could . (By the way he is very knowledgeable) He is a true professional! He made my sectional look the way it looked when they first arrived. Keep in mind I have five children and a huge dog (mastiff) One thing that I appreciated was that all his material are eco friendly no chemicals Fumes free all natural . I will be using his service frequently twice a year minimal for deep cleaning . Thanks again 🙏
  • Verified Review Original
    Expert at what he does !
    My experience with surface spa was great! First and foremost he arrived and was ready to work . I picked his brain with as many questions I could think of . As I asked he answered as honestly as he could . (By the way he is very knowledgeable) He is a true professional! He made my sectional look the way it looked when they first arrived. Keep in mind I have five children and a huge dog (mastiff) One thing that I appreciated was that all his material are eco friendly no chemicals Fumes free all natural . I will be using his service frequently twice a year minimal for deep cleaning . Thanks again 🙏
  • Nancy F. Apr 19, 2017
    Carpet Cleaning
    Verified Review
    Clean Again
    Cleaned three bedrooms, hallway, and stairs. The stairs were especially filthy, and now they aren't.
  • Lottie E. Feb 26, 2017
    Tile and Grout Cleaning
    Verified Review
    Surface Spa--Outstanding!!
    The service was wonderful, Phil did an amazing job--he came as promised, the price was right and the result was amazing!!
  • Lou R. Dec 29, 2016
    Carpet Cleaning
    Verified Review
    The RIght Way to do carpets
    Phil has the right equipment, the knowledge, and the brawn to do the job the right way. I tried the "do it yourself" carpet cleaners which had little effect compared to the machinery and solvents Phil has. Money well spent for me with a surprisingly good outcome.
  • Lauren C. Dec 19, 2016
    Carpet Cleaning
    Verified Review
    Phenomenal service
    Had my carpet cleaned that had (in my opinion) two horrible kitty stains from a cat feeling out a new apartment. Although Phil was honest and realistic about the odds that there may still be some stain remnant after he finished, which was my original expectation - there wasn't. He got everything up. He's very good at what he does and I would highly recommend.
  • Katherine T. Dec 12, 2016
    Carpet Cleaning
    Verified Review
    Awesome job😀
    Philip did an AWESOME job. ☺ He was able to remove all the stains even some i didn't know about. I am extremely satisfied with his work and i will be using him again!!
  • Curvey S. Dec 10, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Surface Spa Provides Great Service
    I would definitely hire Surface Spa again. Excellent work!
  • Sandra S. Dec 3, 2016
    Carpet Cleaning
    Verified Review
    Fantastic Cleaning
    Phil arrived on time and started work. He is the nicest,most thoughtful,professional person I have met in many years. He did a thorough job and I will use him again and recommend him highly!
    Philip B. Dec 5, 2016

    Thank Sandra! Happy to be of service.

  • Elyse P. Nov 16, 2016
    Carpet Cleaning
    Verified Review
    Excellent service - delivered what was promised
    Phil @ Surface Spa exceeded my expectations. He was honest, reliable and professional, quoted us a fair price and delivered exactly what he said he would. He cleaned a significant amount of our carpets and area rugs and they look refreshed and like new. I then re-hired him to clean our dining room chairs and they look great. I would highly recommend Phil and Surface Spa for any of your carpet or upholstery cleaning needs.
    Philip B. Dec 5, 2016

    Elyse, your a pleasure to work with. Thanks.

  • Pete K. Nov 9, 2016
    Carpet Cleaning
    Verified Review
    Phil from Surface Spa was very professional, friendly and polite. Had my couch, two area rugs, and carpet cleaned which came out like new. Very affordable compared to the other cleaning companies out there. Would highly recommend and will definitely be using him again.
    Philip B. Dec 5, 2016

    Nice people, greT to work with.

  • Shaun H. Oct 17, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Philip is very professional and did an outstanding job on our sectional.
    Philip did an amazing job on our 13 year old sectional. We considered purchasing a new one, however Philip came and give us a free estimate (which was very much appreciated since we reside in Hackensack NJ and his business is in the Spring Valley NY area.) He promised he can get it back to new condition and he really delivered. Our furniture really does look brand new again. He got out stains that have been there for a few years. Our last upholstery guy told us the sectional has reached it lifeline but Philip came and did an exceptional job on it. He even told us before the job that if we were not satisfied,he'd return but he didn't have to. He's a professional and we would definitely use him again. You wouldn't regret hiring him.
    Philip B. Dec 5, 2016

    Very understanding customers. Makes me feel good that I exceeded your expectations. Thanks!

  • Debra G. Sep 15, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Outdoor furniture
    Great honest reliable. Easy to work with. Definitely recommend
    Philip B. Dec 5, 2016

    Debra you a very easy person to work with. Thanks!

  • Alan D. Sep 13, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Highly Recommended
    Meticulous and professional. Excellent work.
  • Wayne C. Aug 23, 2016
    Excellent job and very dependable my business has been using this company for four years
    Philip B. Aug 31, 2016

    Great faithful customer. Thanks for the support and business.

  • Jeff H. Aug 20, 2016
    Excellent job on my travertine floors. They look like new. Will definitely use surface spa again
    Philip B. Aug 31, 2016

    Thanks for your support and business.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Each job is unique, therefore each one requires full inspection of the areas or objects that need to be cleaned. This insures a fair and just estimate, for both parties.
What is your typical process for working with a new customer?
Listening to the customer's needs and concerns, and addressing them in a professional, but personal manner, along with being flexible.
What education and/or training do you have that relates to your work?
NCA dry cleaning school. Graduated top of class and certified in stain removal for all types of fabric and upholstery, as well as carpets and rug cleaning. Trained at The Masters Touch for tile /grout cleaning.
How did you get started doing this type of work?
I've been in the dry cleaning business for over 30 years. Being I have the expertise and education of removing stains from different fabrics, including upholstery and rugs, I decided to apply that knowledge to carpet, and all hard surfaces (tile/grout, concrete, brick etc).
What types of customers have you worked with?
Residential, and commercial. Whether it's a private home, Apt, banquet hall, or restaurant.
Describe a recent project you are fond of. How long did it take?
Cleaning of the Elks club. They needed the carpets cleaned, and the tile/grout in the bathrooms. After they saw the results, I wound up cleaning the entire facilty, which took 4 days to complete. They were completely satisfied with results.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for referrals, and experience, and trust your gut feeling after talking to the professional. Your feelings are never wrong.
What questions should customers think through before talking to professionals about their project?
Cost, time, and expectations of the job, should be asked about. Also ask for referrals and experience. Remember the only bad question, is one that isn't asked.