Surface Spa

5.0
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
(24)
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
25 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Customers rated this pro highly for value, punctuality, and work quality.
  • Cindy L.

    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon

    When I destroyed my linen chair with a big blob of dark chocolate ganash, which I, of course made worse by not only unknowingly sitting on it and mashing it in, but attempting to remove the stain myself, I was more than a little upset. It was one of a pair of virtually new chairs, and if I couldn’t get the stain out I would have to recover both chairs, since I would never be able to match the material. And it would be very expensive to reupholster 2 chairs. I was sick about it. This could cost me a small fortune if I couldn’t get the stain out. I called two stain removal companies. The first one came, looked at the chair, and said they wouldn’t touch it. Ugh! The next day Phil, from SurfaceSpa, showed up and said he thought he could do the job and took the chair away. I admit I didn’t have much hope since the other guy wouldn’t even give it a try. A few days later, Phil returned with my chair in pristine condition- THE STAIN WAS COMPLETELY GONE! It looked exactly like its mate. I was so thrilled and surprised that I couldn’t help but give him a big hug. Not only was I thrilled that he was able to save my chair, but I nearly fell over when he told me what he was going to charge me. He had given me a quote in our email exchanges, but somehow I had missed it and so had no idea what I was going to be charged beforehand. In fact, it was so inexpensive that I made him take 50% more (I honestly think he SHOULD have charged me at least 5 times more than he did- and it would still be a bargain!), and lectured him that he wasn’t charging me enough! We got to talking, and it turns out that Phil has a “thing” for stains, and enjoys the challenge. He’s got quite a lot of experience and success under his belt. Do not hesitate in calling Phil if you have any type of stain. ANY TYPE on ANY SURFACE. Read his website and you’ll learn that he doesn’t only work his magic on cloth, but tile, concrete- just about anything with a stain! Thanks again, Phil! I am so happy to have found you, and am delighted to be able to give you a glowing review! You more than deserve it!

    Feb 20, 2018Verified
  • Karen W.

    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon

    This was a tough job and Philip worked hard, updated me on progress. He didn’t like the first result, Informed me he needed more time and worked miracles. He was very kind, punctual and very professional. I would recommend and work with him again.

    Jan 31, 2018Verified
    Philip B.'s reply

    Thank you for kind words. Your satisfaction is what I strive for.

About this pro

Satisfied customers are my best form of advertising. Therefore, I will always meet or exceed your needs and expectations.If you like my service, tell someone. If you don't, tell me...so I can address it. I also have worked (and own) a dry cleaning business for 20+ years, making me an expert in the removal of difficult and simple stains. I use Eco-friendly, non-toxic solutions as well. Quality doesn't cost it pays! Feel free to check out my website surfacespa.com, like me on Facebook, as well as videos on YouTube. I enjoy, and get personal satisfaction, when I complete a job and see my customer's reactions and hear how satisfied they are. It lets me know that I was successful in my efforts for a "job well done" and to meet or exceeded their expectations.

Years in business

13

Times hired on Thumbtack

34

Number of employees

1

Background check

Completed
Show more

Photos and Videos

9 photos and 9 videos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Each job is unique, therefore each one requires full inspection of the areas or objects that need to be cleaned. This insures a fair and just estimate, for both parties.
    • What is your typical process for working with a new customer?
      Listening to the customer's needs and concerns, and addressing them in a professional, but personal manner, along with being flexible.
    • What education and/or training do you have that relates to your work?
      NCA dry cleaning school. Graduated top of class and certified in stain removal for all types of fabric and upholstery, as well as carpets and rug cleaning. Trained at The Masters Touch for tile /grout cleaning.

    Business hours

    Eastern Time Zone
    SundayClosed
    Monday7:00 a.m. to 9:00 p.m.
    Tuesday7:00 a.m. to 9:00 p.m.
    Wednesday7:00 a.m. to 9:00 p.m.
    Thursday7:00 a.m. to 9:00 p.m.
    Friday7:00 a.m. to 9:00 p.m.
    Saturday7:00 a.m. to 9:00 p.m.
    Coverage Area for Surface Spa is about 20+ miles of Spring Valley, NY.