Golden Rule Cleaning and More Inc.

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Introduction: Golden Rule Cleaning stands out because of our staff. We have an amazing staff. They work hard every week to train and perfect their skills. Development is a constant conversation at Golden Rule Cleaning. In any area of work. We feel that continuing our studies is impromptu to a successful career. There is many variables in the cleaning industry because there is no two houses that have the same need set. The more your employees are able to train the better cleaners they will be. In Golden Rule Cleaning we stand out because we use the core training program and we make it an ongoing agenda for our staff. Golden Rule Cleaning performs over 600 cleans a month both commercial and residential. With this type of volume we have become experts in our field and continue to develop along the way. We find it a huge privilege to serve the Springfield and surrounding areas. We take our commitment to the community and the families that we hire as an important role. Golden Rule has committed to going to a eco-friendly company because of our commitment to our clients and our staff. We want to clean but to clean in a heathy way. Golden Rule Cleaning continues to get high reviews on our friendly staff. We understand that we work for the client and offer the proper training to exceed the expectations of the client. Our last surveys from our clients offered a 98% satisfaction rating and 100% when a client was asked if they would recommend us to a friend. This is a tremendous feeling to be part of so many people's lives in a good way.

Overview

Hired 28 times

11 employees

14 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and PayPal.

Featured Projects

5 photos

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Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

Very good 4.5

12 reviews

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75%

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Read reviews that mention:

Lauren M.

Apr 24, 2018

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Hired on Thumbtack

All the women from GRC were wonderful. I got a bit lost on my way home from out of town which was going to put me late for our appt. I called GRC and they were very understanding. They were able to move up another client which was what she preferred anyway and once done there came over and did a great job. Everything worked out great and they turned my stressful day around completely. I definitely recommend this crew. I've gotten cleaning done by other services before and GRC does a much higher quality job and for a fair price which can be hard to find in this area.

Details: 4 bedrooms • 3 bathrooms • 2,000 - 2,500 sq ft • Deep cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • Yes, I have a cat or dog • Just once

House Cleaning

Linda H.

May 3, 2016

Sarah and her crew does a wonderful job cleaning my house. They are professional and dependable. They notify you if they are going to be early or if they are running behind at there previous job. Thanks for making life easier for me.

Margie M.

Oct 4, 2016

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Hired on Thumbtack

Golden Rule Cleaning provided an excellent deep clean. They didn't miss a detail, and we will be using them again in the future.

House Cleaning (One Time)

Lisa S.

Apr 13, 2016

I have been using Golden Rule cleaning for about a year and a half. I have been very pleased with the way they clean my house and their professionalism. Sarah is great to work with and her team does an outstanding job for me! Lisa-Springfield, IL

Gloria J.

May 7, 2018

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Hired on Thumbtack

One girl was really good. The new girl was in training and not so good. They only had 2 1/2 hours and for that time period, a lot was done. I did have to revacuum the floor in the basement that the girl in training was supposed to clean. She also broke a candle & didn’t report it. I found it in several pieces. It’s hard to find good help these days. All in all it was still a good job. I would hire them again if there was a different girl helping.

Details: 4 bedrooms • 4 bathrooms • 2,500 - 3,000 sq ft • Standard cleaning • No, I don't have a cat or dog • Just once

House Cleaning

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have a standard pricing system that depends on what is needed for each home.
What is your typical process for working with a new customer?
A new customer may call into the office and set up an estimate. An estimator will go to the clients home and see how we are able to help with any cleaning needs. We will customize a plan for that customer. Some customers only want basic cleaning, some want organization, pet walking, laundry, ect. with their cleaning. We are able to do all of this for our customers.
What education and/or training do you have that relates to your work?
We use the core training system. Our training for a new hire last two full weeks. Two full days are in our office with safety programs, and basic cleaning techniques. The new hire for two weeks will shadow a team lead. Each day they have daily meetings on what is going well and how we are able to implement those techniques in the other area of cleaning. Once training is over we have a QA program. Ever three months surveys are sent to our clients. Each client is called to see if we can do a home visit. Evaluations are done on all the cleaning staff every three months to set new goals in their careers. Its really great to see your staff grow and flourish.

Golden Rule Cleaning and More Inc.

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