FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Charlotte Rays has revolutionized the cleaning service industry locally with true itemized pricing based on tasks and services completed. We do not charge by the hour as most nor do we charge by the square footage. This allows us to provide you the best possible price from true cleaning professionals. Find out your homes cost on our site under the QuoteItBookIt tab.
- What is your typical process for working with a new customer?
Our process for working with new clients is very broad in that our goal is to accommodate each and every client to their specific cleaning needs. The vast majority of our clients appreciate our communication. In addition, most provide entry while not at home and keep their payment information securely filed with our corporate office. This allows for us to seamlessly maintain your home or business at your convenience and provide you with more time for the important things in life. Who has time to clean? Better yet, who wants to?
- What education and/or training do you have that relates to your work?
Charlotte Blakey, owner of Charlotte Rays Commercial & Residential Cleaning, LLC has over 10 years in the Professional Cleaning Industry. Organizing these efforts and experience into a Virginia corporation in 2014 has led Charlotte Rays to quickly become one of the most elite professional cleaning services in the valley.