PuroClean Emergency Restoration Services

5.0
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(3)
5.0
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3 reviews
5
100%
4
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3
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Customers rated this pro highly for responsiveness, punctuality, and professionalism.
  • Thumbtack Customer

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    Rick, the owner - responded in a timely manner and went to the site to give a quick estimate. His guys went and got the fans situated and treated the carpet. Rick replaced the padding which was removed by mistake with a better quality one. I would do business with this company again.

    Oct 26, 2017
  • James A.

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    Patient, responsive, and willing to work with a difficult client.

    Oct 1, 2017Verified

About this pro

PuroClean of Sterling, VA offers Property Restoration Services, serving Northern Virginia and the greater Washington, D.C. metropolitan area. We offer 24 Hour Emergency Response, and we employ Certified, Uniformed, Full-Time Employees. We are insurance Company Approved. When water, mold, or fire damage occurs in your home or business, call PuroClean Emergency Restoration Services to start your journey to full recovery. Owner Rick Van Dyke and the team know how challenging water damage, mold damage, fire damage, and bio-hazard damage can be to you and your family or business. It’s not the time to choose the wrong provider. PuroClean has a proven combination of training, state of the art equipment, and efficient relationships with insurance carriers and other partners in your area. Our recovery systems have been successfully used thousands of times throughout the D.C. Metro Area as well as across the nation through the extensive network of PuroClean locations. Give us a call to schedule a visit. The PuroClean team in Loudoun County knows how challenging water damage, mold damage, fire damage, and bio-hazard damage can be to you and your family or business. We can help you get back to normal quickly and compassionately.Since 2008, we have been independently owned and operated. PuroClean Emergency Restoration Services primarily serves the Northern Virginia region, but we can service D.C., Maryland, and West Virginia, depending on the nature of the job and the situation.You can see a list of our primary service areas at our Web site.

Years in business

10

Times hired on Thumbtack

9

Location

Sterling, VA 20164

Photos and Videos

1 photo

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      For insurance covered work, you are typically responsible for your deductible and/or charges from your insurance provider, and we are paid by your provider for the remainder of the charges. If the work is not covered, then we work with you directly. We offer a free on-site evaluation and build a proposal based on the extent of the damage and required remediation.
    • What is your typical process for working with a new customer?
      PuroClean Emergency Restoration Services provides state-of-the art services locally, responding rapidly to your call for water, fire and mold related crisis. Our goal is to contain the damage to the “wounded” property and facilitate the healing process. We will put their property restoration expertise to work after floods, fires, mold and related problems so you can get back to normal sooner, with less stress, disruption, and financial hardship.
    • What education and/or training do you have that relates to your work?
      The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. Our staff holds several IICRC certifications, including: Water Damage Restoration Technician (WRT), Applied Microbrial Remediation Technician (AMRT), Applied Structural Drying Technician (ASD) and Fire and Smoke Restoration Technician (FSRT). PuroClean also holds an EPA Lead Safe Certification,
    Coverage Area for PuroClean Emergency Restoration Services is about 15+ miles of Sterling, VA.