PuroClean Emergency Restoration Services
Rick, the owner - responded in a timely manner and went to the site to give a quick estimate. His guys went and got the fans situated and treated the carpet. Rick replaced the padding which was removed by mistake with a better quality one. I would do business with this company again.Oct 26, 2017
Patient, responsive, and willing to work with a difficult client.Oct 1, 2017Verified
About this pro
Years in business10
Times hired on Thumbtack9
LocationSterling, VA 20164
Photos and Videos
Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?For insurance covered work, you are typically responsible for your deductible and/or charges from your insurance provider, and we are paid by your provider for the remainder of the charges. If the work is not covered, then we work with you directly. We offer a free on-site evaluation and build a proposal based on the extent of the damage and required remediation.
- What is your typical process for working with a new customer?PuroClean Emergency Restoration Services provides state-of-the art services locally, responding rapidly to your call for water, fire and mold related crisis. Our goal is to contain the damage to the “wounded” property and facilitate the healing process. We will put their property restoration expertise to work after floods, fires, mold and related problems so you can get back to normal sooner, with less stress, disruption, and financial hardship.
- What education and/or training do you have that relates to your work?The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. Our staff holds several IICRC certifications, including: Water Damage Restoration Technician (WRT), Applied Microbrial Remediation Technician (AMRT), Applied Structural Drying Technician (ASD) and Fire and Smoke Restoration Technician (FSRT). PuroClean also holds an EPA Lead Safe Certification,