Riverfront Repair
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Introduction: We are a team of computer technicians that have years of experience troubleshooting and resolving the tech issues of small businesses and everyday people. Our goal has always been to make it easier on the end user. No unexpected fees or pressure to buy unnecessary software and services. We're here to help and make sure your experience is above and beyond big box stores and other local repair shops.
Starting out as hobby at the age of 6. Computers have always been fascinating to me. Just the idea that you can do so much with them to improve your life or business has always been the foundation of my interest. Whether it's tackling a problem, giving someone entertainment or using computers as a tool for your everyday life.
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Hired 5 times
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Reviews
Customers rated this pro highly for professionalism, responsiveness, and value.
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Chris A.
May 25, 2017
I found out about Riverfront Computer Repair by doing a quick google search for the "best computer repair business in Cuyahoga Falls". When I clicked on one of the links, Matt's business was on that site's list of their top ten computer repair businesses in the city. After the service he provided me the past few days, I can't imagine any other business serving their customers as well as Matt does in this field.
I immediately noticed that the price he was offering for his services was orders of magnitude lower than the rest of the competition. I thought this might be too good to be true, but since I had hardly any money to spare, I didn't have much of a choice, so I gave him a call. I soon found out that Riverfront Computer Repair wasn't too good to be true, and in fact exceeded all of my expectations. Matt answered my call and offered to stop by my place the same day to take a look at my computer.
He charges a flat fee of $25, which is remarkable, considering the range of services he offers his customers. It's even more remarkable when you consider that other computer repair businesses I talked to were charging $99/hour or more in some cases for the exact same services.
When it comes to computers, I only know the basics, so I would've been lost without Matt's help. Fortunately, Matt knew exactly what he was doing. My operating system crashed and was irreparably damaged, along with my hard drive, so I needed new ones. Matt gave me both for free, which I doubt any other business would do. After I got the hardware set up, I called him, and he guided me through each step of the software setup process over the phone, even though it was late at night. He even used a remote desktop connection to make sure everything was set up properly. He was always respectful of me and my needs, and made things as convenient as possible. He was even willing to retrieve my files from my old damaged hard drive. If all that wasn't enough, he did all of this for me for free, since I was his first customer, and he knew I was struggling financially.
The combination of professionalism, expertise, convenience, and speed with which Matt fixed my computer's issues can't be beat, and all at a very affordable price. If you aren't convinced yet, don't take my word for it, do your own research. Compare his price to the prices of his competition. If you do, I think you'll reach the same conclusion I did. I can't recommend Riverfront Computer Repair highly enough for all your computer and IT needs.
Steve o.
Jun 2, 2017
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Hired on Thumbtack
Hired on Thumbtack
What an amazing experience! My computer had been down for some time and the basic troubleshooting just didn't work anymore. The service, speed and amazing professionalism from Matt at Riverfront Repair was top notch! He not only fixed my computer in a matter of a few hours, but made sure the operating system was current and everything worked perfectly. He provided front-door service and explained everything he did to restore my PC at a super reasonable price. Highly recommend!
Computer Repair
Ken h.
Jun 3, 2017
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Hired on Thumbtack
Hired on Thumbtack
Although my pc was beyond repair Matt was very thorough in diagnosis, reasonable in cost, and helped me set up my new pc while answering all my questions. I would recommend him to my friends if they encounter problems.
Computer Repair
John B.
Jun 15, 2017
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Hired on Thumbtack
Hired on Thumbtack
Great working with Matt, did an excellent repair job. His understanding of the problem and repair was a great relief.
Computer Repair
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Matthew Niehaus