FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I base my fees on the estimated time I expect to spend, per project.
- What is your typical process for working with a new customer?
I listen to the customers needs and take notes. I confirm with them the scope of the project. Since I am the expert, I am often aware of other needs that may come up in the process (multiple edits, image searches, resource linking, keyword research) that may be needed or add value to their outcome. I will discuss this with the customer to verify all the parts of the projects. I will ask for a hard deadline and stick to it.
- What education and/or training do you have that relates to your work?
I have a master's degree in English and a bachelor's degree in journalism. I have 25+ years experience in American English and 3 years' experience in the British market. I have experience in Wordpress, SquareSpace, MailChimp, SEO, content strategy, Google analytics and blog writing for multiple business markets. I also taught Composition at the University level for five years and have experience in MLA style, and in academic writing. I am an experienced editor, copywriter and proofreader.