|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Andrews Moving & Storage
About this pro
We have received an initial quote from Mike that seemed very reasonable and matching all other Pro's quotes: around $550- $600 for 2 people, 1 truck, and 5-6 hours. Mike informed me that a sales person will need to come out to true-up the final quote. The final quote was exactly double ($1,200) with an unpleasant discovery of hidden fees like: drive time to/from customer location and fuel charge!!!. Another unexpected fact was that the sales person insisted on hiring 3 people instead of 2 we were quoted with. We did not feel comfortable with the way this estimated has "evolved" so ended-up not hiring this company. I am sure our experience is not representative of how they do their business but it just did not feel fair to us.May 7, 2018VerifiedMichael J.'s reply
Derek, We strive to provide our customers the best possible moving experience, and I apologize that you feel we did not live up to that standard. After surveying your home, the scope of work was more in-depth than the original request appeared to be, which required more manpower and hours. Also, the drive time and fuel surcharge were included in the original estimate, and noted at the bottom of the quote. We hope your move was successful, and your will consider us again in the future.
The movers arrived on time. Brian and Eddie were professional, efficient and friendly. Would definitely recommend Andrews to friends and family. Cheryl, Aurora, OhioJan 17, 2017Verified
Photos and Videos
- What is your typical process for working with a new customer?Since every move is unique, we have one of our move estimators do a free on-site visual survey of the customers home to make sure our movers are prepared for the job and to give the customer the best price estimate possible.