FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is done by square footage. However, there are other variables that come into play when giving a quote. Our sales agent is very up front and honest with our customers reguarding prices. ShutterSmart FD promises no hidden fees at the end of a service!
- What is your typical process for working with a new customer?
Typically we come to potential customer's home or office to measure the windows and/or doors. We give the customer a quote immediately. Our sales agent can work with a new customer in giving them a direct quote via email provided that he/she has measurements and detailed descriptions of the opening(s). We do not enjoy giving unrealistic prices so the more details about your windows/doors the better!
- How did you get started doing this type of work?
Our manufacturer has been in business for over 25 years and is a very close knit family. We are an experienced team and love our product!