The Houston Groutsmith

Sugar Land, TX

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About this pro

How does your business stand out?

We provide high quality service and own our engineered products

What do you enjoy about the work you do?

The Houston Groutsmith can restore your tile floors and showers to like like new, saving you $1000's of dollars. Don't replace.....Restore!

Location

Sugar Land, TX 77479

Background check

Complete

Years in business

25

Times hired on Thumbtack

10

Reviews

6 Reviews
  • Jonathan L. Jun 29, 2017
    Tile and Grout Cleaning
    Verified Review
    Very good communication and flexible with what I was needing. Quick responses and good service. Satisfied with work product.
  • Richard C. Mar 23, 2017
    Tile and Grout Cleaning
    Verified Review
    Outstanding service at a fairvpricr
    Houston groutsmith worked to clean and color a large area of tile grout and shower grout. The estimate given was fair and the work performed was excellent. The finished produce looks great. Workers were professional and friendly and took time to answer any questions we had. I highly recommend them for fair pricing and outstanding work
  • Joy P. Feb 22, 2017
    Tile and Grout Cleaning
    Verified Review
    Great service!
    Cleaned shower tile from buildup an mold.
  • Byron M. Jan 30, 2017
    Tile Repair
    Verified Review
    Rebond and replace floor tiles.
    They replaced 3 tiles and rebonded about 15. Tiles had popped up after foundation repair. Did a great job very professional work. Will call back if we need more work done.
  • Sam C. Nov 28, 2016
    Floor Cleaning
    Verified Review
    would hire to do grout thats it .
    did a great job on the grout ,but my marble floor was worst than when started ,did a bad job on replacing 6 tiles out front of my house it cost me way more to get it redone after they left on the marble floor and tile
    Julie S. Nov 28, 2016

    We were never paid for any services nor afforded the opportunity to complete. We have filed a lien on the property. Be aware the person is falsely identifying themselves as Sam Cassel so any documents signed are invalid.

  • Christy D. Oct 5, 2016
    Tile and Grout Cleaning
    Verified Review
    Use this company!
    The service was excellent! I was able to get a quote the same day I posted the project and scheduling was prompt as well. The two gentlemen showed up on time and completed the task within a couple hours. The quality of the work was excellent and the price was reasonable. Will definitely use this company again if I need more work done.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We evaluate each project and offer custom quotes tailored to your needs.
What education and/or training do you have that relates to your work?
Groutsmith technicians are factory trained and certified.
How did you get started doing this type of work?
After unsuccessfully trying to find a company to do the same type of work on my home. I thought there has to be a better way.
What types of customers have you worked with?
Residential and Commercial.
Describe a recent project you are fond of. How long did it take?
Recently a home owner contacted us after dropping a heaving object on a kitchen tile causing it to break. Unfortunately the builder left no spare tiles. The builder did however leave the tile code in the closing papers. The Houston Groutsmith determined that the tile was no longer in production. We did track down the distributor, explained the situation and we were in luck! They had two exact matching tiles left over that had never been thrown away. We removed the broken tile, installed the new tile, regrouted and color sealed the whole floor in 3 hours. The floor looked amazing!
What advice would you give a customer looking to hire a provider in your area of work?
Liquid on your grout should bead and NOT be absorbed into the grout. Our groutsmiths will scrub your tile and grout by hand with our proprietary Super Green Cleaner. Be cautious of companies using steam, super heated water,harsh chemicals or use carpet cleaning equipment on your tile and stone flooring. These methods deteriorate the grout and can cause loose tiles. Only The Groutsmith hand cleans the tile and grout with our proprietary, environmentally friendly cleaners and will guarantee our restoration grout sealer for 10 years! Unsurpassed in the industry.