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Just finished reconstruction on our hall bathroom. They tore up the entire bathroom and reconstructed all in 3 and a half days. Crew was very clean and polite the entire time. Would highly recommend!! Entire process from consultation to completion was less than 1 month!Jan 4, 2019Verified
Brian's team made my vision for my bathroom come to life. Neighbors in my condo building said they hardly even knew there was work going on in my apartment! Brian and his team were also very responsive and communicative throughout the entire process.Aug 3, 2018VerifiedRetroBath Makeover's reply
Thank you for the review, Jeff! It was our pleasure to work for you. Thank you for the opportunity to be part of your transformation! - Brian
The best service that my wife and I have ever experienced. From start to finish was great. Lori keep us informed of the project every step of the way. The installation crew were very polite and respectful. They worked as a team together and keep us fully informed during the entire installation process. They asked us where we wanted everything installed. It was a surprise for us to meet the owner, Brian Nevins. He definitely added the personal touch to the experience. I highly recommend anyone thinking about a bathroom remodel to contact RetroBath.Oct 17, 2018VerifiedRetroBath Makeover's reply
Thank you so much for the kind words and great review Bill. It was so nice to work with such amazing home owners. We hope you and your family enjoy your new bathroom.
Great group of people who were extremely professional and did a fantastic job. Love the end result and would highly recommend them.Aug 31, 2018VerifiedRetroBath Makeover's reply
Thanks so much for the review, Amy! It’s our pleasure to help be part of something that helps you, your home and your family!
Bathroom RemodelNov 3, 2018VerifiedRetroBath Makeover's reply
Thank you Paul, we are so happy we were able to work with you and we hope you love your new bathroom.
- What should the customer know about your pricing (e.g., discounts, fees)?Many customers ask us to provide ball park quotes prior to coming to their home. We understand that you are interested in an approximate price but there are many factors that affect the cost of a project so we do not provide pricing over the phone or prior to actually understanding all of the details. Some of the factors that affect pricing are product options, if existing plumbing needs to be moved, if work outside of the wetspace is required, etc.
- What is your typical process for working with a new customer?1. FREE IN-HOME ESTIMATE - One of our Summit bathroom and home remodeling design specialists will come to your home to discuss your project and determine the best custom bath solution for your home based on your wants and needs. During this meeting, your specialist will go over the wide array of options available to you, such as styles and accessories. We will perform a thorough inspection of the bathroom, take measurements, make recommendations, and provide you with an iPad design/rendering that you get to keep. Once we determine the best solution for you in your home and you are equipped with all of the information you need to make an informed decision, we’ll provide you with an exact price of what the investment will be for your remodel project. With all the details from our Summit bathroom and home remodeling company, you’ll have an added peace of mind. RetroBath provides quality hands-on-help during your renovation process as a leading bathroom and home remodeling company, servicing Summit, Union County and neighboring communities. 2. ONCE YOU'VE PURCHASED YOUR NEW BATH SYSTEM - Once you decide to move forward with your remodeling project, we will schedule one of our project managers to come to your home to perform a detailed survey for material ordering and to verify this order for accuracy. The surveyor then formally structures the order, which is reviewed again by our production department before your order is placed with the manufacturer. We believe in multiple levels of checks and balances to ensure your project goes smoothly! 3. CUSTOM BATH SYSTEM ORDERED - Products are ordered from the manufacturer and can take between 3-4 weeks for production and shipping. In times of inclement weather, this time time may increase but we will always communicate with you every step of the way! There is ongoing communication between the time your order is placed and the time of installation. 4. SCHEDULE INSTALLATION - Once we are notified by the manufacturer that your order is shipping, we will contact you to schedule an installation date. We will contact you prior to install as a friendly reminder to prepare the remodel area, removing any items that could be damaged as a result of the construction.
- What education and/or training do you have that relates to your work?The owners of RetroBath Makeover have over 40 years combined experience in the home remodeling industry. We have been trained and certified by the manufacturer.