FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Red Zone Pest Defense offers competitive pricing. We also offer discounts for Military, First Responders, Teachers and Nurses. Furthermore, when you bundle pest and pool together, you receive an additional discount on both services! Pool Care - Pricing is per job. A green to clean service does not always mean it would have to be drained. If it is a green to clean and needs to be drained, it would be not both priced combined. Please contact us to get specific pricing on the job needing to be done. Also, the 70.00 monthly charge for cleaning includes brushing, skimming the top, empty all baskets, back wash filter when needed as well as all base chemicals on a weekly service basis. We do offer additional packages to fit your personal needs of pool care. Our website has each package and the pricing on it for further reference.
- What is your typical process for working with a new customer?
We like to speak with the customer and educate them on the process of what we do. This way the feel comfortable in knowing why we do what we do and why some ways work over others. We are there to answer any questions they may have. We like to make them feel like part of the family!
- What education and/or training do you have that relates to your work?
Yearly we have to have minimum 6 hours of continuing education for the pest control side of the business. That is an addition to the education we first started out with the be able to pass the test for our certifaction. We are always learning and trying to broaden our expertise to deliver the very best to the customer. On the pool side, our operations manager, Ron, has over 20 years experience along with his CPO certification.