FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts are available for multiple services booked at one time. Also offer $ off for referrals.
- What is your typical process for working with a new customer?
We gather all the information from the customer including address, phone and scope of work. Then a date is scheduled for work to be performed. The day of appointment we send a reminder to customer before coming. Job is completed and a walkthrough is done with the customer if they want. We then accept payment in the form of cash, check or credit card. After we will follow up and make sure you are completely satisfied.
- What education and/or training do you have that relates to your work?
Completed training through Jracenstien a supplier in the industry. Also took OSHA 10 Training for safety compliance. I am always up on new OSHA standards and safety practices. The rest is just self taught through trial and error.