FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in being upfront and honest with the customer- and NO hidden fees! Before starting any job, we walk through it with the customer and give them an price before we begin.
- What is your typical process for working with a new customer?
We want every customer to feel comfortable with us in their homes. We walk through each job with you, asking questions to determine how to best serve you. We answer all your questions and give you and upfront and honest price before starting any job.
- How did you get started doing this type of work?
After working for a major carpet cleaning franchise, I knew there had to be a better way to clean carpet. When I discovered the Rotovac, I knew I had found it. I started out on my own and have loved seeing the look on people's faces when they see how our machine gets the job done.