Shad's Plumbing , LLC
Shad's Plumbing , LLC

Shad's Plumbing , LLC

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Remodel reason
Work needed
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We take care of our customers by giving them great work and understanding their needs. We build a great trust with our customers by explaining how we are gonna fix their problems . We want them to understand what we are doing every step of the way. We take great pride in our attention to detail . We stay up to date with regulations and methods.
Overview

Hired 27 times

Background checked

3 employees

31 years in business

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

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2018

Featured Projects

13 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

19 reviews

5
95%
4
0%
3
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2
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1
5%


pro avatar
Lori-Ann G.
Feb 12, 2018
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Hired on Thumbtack

Hired on Thumbtack

Details: Repair • Leaks • Gas tank (most common) • Garage • House • Owner

Water Heater Repair or Maintenance
pro avatar
George S.
Aug 5, 2016
Great Job !! Quick response time!
pro avatar
James-Joanna G.
Dec 31, 2017
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Hired on Thumbtack

Hired on Thumbtack

GREAT services. We will call again

Details: Yes, the location has an existing heater • Gas tank (most common) • As recommended by professional • Bathroom • Yes, I already purchased the water heater • House • Owner

Water Heater Installation or Replacement
pro avatar
Jimmie P.
May 4, 2018
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Hired on Thumbtack

Hired on Thumbtack

Great

Details: Other pipe installation needs • Hook-up appliance or fixture • Garbage disposal • PVC or CPVC • Municipal water (most common) • I would like to discuss with the professional • House • Home Owner

Plumbing Pipe Installation or Replacement
pro avatar
Rachel D.
Mar 3, 2019
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Hired on Thumbtack

Hired on Thumbtack

The first time I used this service, it was to improve the water pressure in an empty rental unit. The sink was improved but the toilet in that unit was not improved. I was also disappointed to find that the floors were covered with black residue from the job that I had to pay a cleaning company to clean up. I should have learned my lesson there. This second time, I received a quote to service that same unit and another. (400 - 500) Only one unit was serviced because they said the other was 'as good as it would get'and we added replacement of the toilet per recommendation of the plumber. I'm very dissatisfied because the toilet still flushes the same. No improvements and on top of that,the invoice was very high almost $300 to do a basic toilet replacement. The job is almost $700 total even though the problems persists. This plumber charges over $100/hr for just labor at the rate that I was charged. I will never use this company again and I would not recommend them.

Details: Other pipe installation needs • Other plumbing installation or replacement • Need professional's recommendation • As recommended by professional • Municipal water (most common) • I would like to discuss with the professional • Condo/Apartment • Home Owner

Shad's Plumbing , LLC's reply
Rachel converted a house into three apartments. The first time we examined the house I told her that the water lines and drainage system was not adequate for the three apartments She insisted that we try and fix it even though I told her it would only be a temporary fix. I’m not sure what she is talking about with the black stuff on the floor. We met again the second time and again I told her that the only way to actually fix her problem would be to replace all the drain lines and hot and cold lines But she insisted that we try to fix it. I gave her several options that we could try but it would be like cutting off your arm and putting a bandaide on it. I do not charge by the hour I charge by the job so the 100$/hr is just a plain out lie along with her statement She is mad because what we did didn’t work even though I told her before we started that what we do might not work. I don’t understand that if we did such a bad job the first time why did she call us back ? Because we didn’t do a bad job. We did exactly what I told her we were gonna do and for the exact price I told her we would do it for. She even received 35.00 off of her bill for being a repeat customer. I do not take advantage of nobody and my prices are average/below average. After finding out she was u happy I even tried to make it right and give her another 50.00 off the price but she ignored the offer. This is clearly a person who didn’t listen to the plumbers professional opinion to begin with and things didn’t work out right and she wants to take it out on my company.
Plumbing Pipe Installation or Replacement
Credentials
Background Check

Steve Shadrix