It’s free with no obligation to hire
Hired 57 times
6 years in business
(Eastern Time Zone)
7:00 a.m. to 5:00 p.m.
Credit card, Cash
Photos and Videos
Very professional, super knowledgeable, over accommodating, punctual, trustworthy and very reasonable. After trying many many services, I finally found one we will have for many years to come.May 5, 2019Verified
Very nice, great customer service. Extremely clean job.Jun 3, 2019Verified
Nicole is a top-notch professional in every way. She's a fun and friendly person who has a very big heart. She is someone I WANTED to pay because the experience is exceptional and she does a meticulous job. I would hire her again & recommend her to anyone who needs deep cleaning or consistent weekly or bi-weekly service. Thank you Nicole & keep up the great work!May 31, 2019Verified
Very unprofessional. Cancelled on us on the last minute twice without any communication and was not reachable when we called to ask what is the ETA. One time we received an excuse of a sinkhole issue from them and second time no communication at all. Delayed our moving by a week!! Please AVOID.Mar 25, 2019VerifiedGreenvine Cleaning Service's reply
Dear Mr Gupta, I sincerely apologize for the inconvenience I have caused. my job is to be prompt, reliable with wonderful work ethic. the Early morning of your cleaning appointment I was admitted to the hospital. I suffered from a serious injury causing me to have surgery. the sinkholes is inside and outside of my home was a very serious issue and due to moving things that were too heavy caused me to have an excuse. unfortunately, these types of things happen in life and again I am very sorry for not reaching out however I was in surgery when the time your appointment was. I'm human and I care about my customers. When a person is hurt I dont feel your review was acceptable. Green Vine Cleaning Service is a proud company and very family oriented. We are kind people and understanding.
Very nie and helpful - stayed till the job was done - didn't try to charge more than what was quotedAug 16, 2018VerifiedGreenvine Cleaning Service's reply
thank you Stuart it was a pleasure cleaning your home.
- What is your typical process for working with a new customer?We speak with the client to find out more about their need to get the full scope of work. Create and send a quote for the work needed and send to be reviewed. Pictures are always wonderful for a faster quote. Depending on the work, a proposal is written up and signed in addition to the quote information being shared. An invoice is created based on the amount needed to begin the work. Apply work on the project and then required payment is due after cleaning is finished. (There are certain steps that are added to the process, depending on the type of work.)
- What education and/or training do you have that relates to your work?My systematic approach to cleaning helps protect the health of your home and family. From daily cleaning to high-level disinfection, I offer all levels of service to fit your needs and budget.
- How did you get started doing this type of work?We love to clean and wanted to embrace clients with our wonderful skills. The results are phenomenal and the wonderful satisfaction from our clients.