Computer not turning on,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Need a diagnosis to determine issue
PC or Mac
very good!!Dec 18, 2018Verified
As a teacher I need access to my printer every day so they responded and it only took a day to fix it permanently.Sep 27, 2018
My experience with Newlite is very well all agents are very analogical.Sep 27, 2018
The technician that has been working with me has been great. Answers all my questions and has been very helpful. Good job!Sep 27, 2018
Every month we have been with Newlite Technical Services they make it easy to get an appointment, they call at the correct time, and deal with any & all issues promptly and with expertise. We couldn't be more satisfied!!Jul 16, 2018
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- What should the customer know about your pricing (e.g., discounts, fees)?Our fees depend on the issue. Our minimum charge is $49.95. Generally we check the computer and then discuss the price, after which it totally depends on the customer and their needs.
- What is your typical process for working with a new customer?First we diagnose the cause of the computer issues and then we discuss the price to troubleshoot.
- What education and/or training do you have that relates to your work?Certified Experts in all areas of computer issues. Also, our company is an Accredited Business of the Better Business Bureau.