FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Vitae Express we have a standard price schedule for all services. This includes a la carte services and service packages. The clients' experience is taken into account when a price is quoted. Based on experience, clients fall into one of four categories: 🎯 Graduating Students 🎯 Entry Level Professionals 🎯 Experienced Professionals 🎯 Executive / C-suite Professionals
- What is your typical process for working with a new customer?
All of Vitae Express’s services follow a similar three-step process and are adapted to the specific requests of the client. Step one begins with a client consultation and assessment of your needs. During this time we discusses with you the purpose of the services you are requesting – are they applying for a new job, internal promotion or career change? This could include clarifying the service and if you have identified a targeted profession or industry. Following this, we work together to analyze the most relevant education, work experience, accomplishments, skills, strengths and attributes you have and how they relate to the job competency requirements. Step two starts the services process. The best strategy is determined for you to find success. For example, if the you have elected to have their resume written by us, we identify the most suitable resume format, structure and techniques for you to market yourself to employers. The content provided by you is reviewed to optimize strengths and minimize any weaknesses. We conduct additional research, targeting profession/industry information. From the provided information and research, we create the content of the resume – highlighting the key factors such as responsibilities, successes, strengths and expertise all while optimizing it with industry specific keywords and phrases. After completing this draft, the resume is review to ensure that it links the client’s competencies to the targeted profession, formatting is current and content grammatically correct. Step three is the review process. For all resume services, we present you with the final product and review it together to ensure that it successfully targets your objectives and is an accurate portrayal of your experience. If any changes are required to meet specific needs' they are done at this time.
- What education and/or training do you have that relates to your work?
Scott majored in Management & Organizational Leadership at St. Petersburg College. He is a member in good standing of the National Career Development Association (NCDA), a division of the American Counseling Association (ACA).