FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price based on the needs of the customer. Each custom smart home will vary depending on how in depth the customer wants to go.
- What is your typical process for working with a new customer?
We will schedule a meeting to go over our customers needs, we will discuss all options and determine what equipment will work best for them staying within their budget. We will then gather all information together and provide the customer with a proposal. Once the proposal is approved, we will begin working with our customer to set up the appropriate appointments, first sending our electrician over to install all items that require hard wiring. We can also come out to install all the wifi enabled equipment at the same time. Once everything is installed we will sit with our client and go over the use, create some automation for them, and make sure our customer fully understands their new smart home. We also have a support package so you can call us if you are ever experiencing issues with your smart home package!
- What education and/or training do you have that relates to your work?
We have been developing and troubleshooting smart home equipment since their inception. This is our family run business spearheaded by Robyn who has worked as a director of IT for a commercial builder for the past 7 years.