FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have an hourly rate but we can also provide a total project cost once we've done a site survey. Site surveys are very helpful as especially for larger projects so there will be no surprises or misinterpretations.
- What is your typical process for working with a new customer?
If you are interested in using us for your issue/project, we would like to start with a simple phone call just to clarify details so there will be no misunderstanding between the customer and BNM.
- What education and/or training do you have that relates to your work?
We are a team of long time IT professionals and contractors. Our team members are certified MCSE and CCNA and we are a licensed low voltage licensed contractor in California.