|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
About this pro
Although NEW to THUMBTACK we are web design VETERANS! Rockbridge Designs has been designing beautiful and functional websites for over 8+ years with a BBB A+ rating. We design 100% fully responsive websites using the latest software technologies such as Wordpress CMS with "bootstrap" technology. Whether you need a new website, or a makeover of an older site, it will look great on all model tablets and phones! (Please see our media images for examples of some of our recent work.) We can also offer a one stop shopping solution through Rockbridge Hosting for your email / domain name and hosting services. Rockbridge Hosting is part of Rockbridge Services, LLC our parent company. OUR SWEET SPOT: Website design for small to mid-sized business, professionals, and organizations - eCommerce / Event Management / Online Learning Software / Photo Galleries / Shopping Carts and much more... The firm’s talent, has well over 30+ years of computer technology and online marketing experience from such Fortune 500 firms as: Hewlett Packard, Agilent Technologies, Accenture, Salesforce CRM and others -- yet we also have critical small business experience as well. Rockbridge Designs is a division of Rockbridge Services, LLC. (d/b/a Rockbridge Designs, Hosting and Consulting) We take great satisfaction in providing a quality professional product at reasonable pricing for the small business community. As the founder with 30+ years of marketing experience with two Fortune 100 companies, Hewlett Packard and Agilent Technologies, I especially enjoy sharing my years of business process experience with small business owners in a cost effective professional manner.
- What should the customer know about your pricing (e.g., discounts, fees)?Yes we do. We have both defined Website Design Packages as well as a Custom Website Pricing Estimator tool on our website which allows you to generate your own estimate based on the # of pages and the features you require. See RockbridgeDesigns.com We also have Do It Yourself Design Packages to meet any budget. See our pricing page.
- What is your typical process for working with a new customer?1. We review your business model and objectives with you first to determine what functionality makes the most sense for your vision. 2. Design Scope of Work: To help you select either a design package or help you generate a quote using our Website Pricing Estimator found on our website. 3. Review Terms and Conditions acceptance and send quotations and 50% Deposit invoice prior to starting design work and server set up. 4. We share styles and prior work for design starting points as schedule design review meetings on line "GoTo Meeting" desktop sharing review process. 5. Design Iterations via desktop sharing of website in development phases. 6. INSTALLATION and SUPPORT programs based on timelines agreed upon 7. Final payment and customer account creation in Rockbridge Customer Account Portal. 8. Support Agreements if applicable in place renewable one year terms.
- What education and/or training do you have that relates to your work?30+ years in the online marketing industry at a Fortune 100 company based in Silicon Valley CA. Customer service management experience as well as significant business consulting and online marketing background.
Eastern Time Zone