About this pro
John is a colleague who does amazing work. He is knowledgeable, thorough and affordable. Highly recommended!Apr 21, 2017
John, was very knowledgeable and listen to the goals we were trying to achieve on our website. It is great working with him!Apr 17, 2017
Very attentive to my website design needs. Highly recommend.Apr 17, 2017
Excellent attention to my needs, attention to details and a continuous view of my needs and market changes that has helped my website to grow.Apr 16, 2017
Website design by Rockbridge Designs will give you the most complete and comprehensive program possible to make your business available on the web. John's design is built to enhance and support your business in a creative, but friendly manner. You can be assured that he will go far beyond your expectation.Apr 15, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes we do. We have both defined Website Design Packages as well as a Custom Website Pricing Estimator tool on our website which allows you to generate your own estimate based on the # of pages and the features you require. See RockbridgeDesigns.com We also have Do It Yourself Design Packages to meet any budget. See our pricing page.
- What is your typical process for working with a new customer?1. We review your business model and objectives with you first to determine what functionality makes the most sense for your vision. 2. Design Scope of Work: To help you select either a design package or help you generate a quote using our Website Pricing Estimator found on our website. 3. Review Terms and Conditions acceptance and send quotations and 50% Deposit invoice prior to starting design work and server set up. 4. We share styles and prior work for design starting points as schedule design review meetings on line "GoTo Meeting" desktop sharing review process. 5. Design Iterations via desktop sharing of website in development phases. 6. INSTALLATION and SUPPORT programs based on timelines agreed upon 7. Final payment and customer account creation in Rockbridge Customer Account Portal. 8. Support Agreements if applicable in place renewable one year terms.
- What education and/or training do you have that relates to your work?30+ years in the online marketing industry at a Fortune 100 company based in Silicon Valley CA. Customer service management experience as well as significant business consulting and online marketing background.