FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer project-specific hourly rates or per-project pricing to ensure the most personalized service for our clients.
- What is your typical process for working with a new customer?
Typical Process for working with Individual Customers: Before: Clients complete a quick email questionnaire outlining specific goals During: Screen sharing (or in person meetings where available) allows for experience-based learning After: All resources (guides, simulations, etc.) provided Ongoing: Support options for every plan For our Professional Customers, the process varies greatly given the wide variation based on the complexity or type of project.
- What education and/or training do you have that relates to your work?
MBA, International Business, 2013 - San Diego State University BBA, International Business, 2010 Hofstra University Certifications & Memberships Tealium - Certified Professional Advanced Solutions and Deployments, 2016 International Customer Service Association - Research Committee Member, 2016 Tableau – Tableau Advanced Professional, 2016